Packey Webb Ford
1815 Ogden Ave, Downers Grove, IL 60515
At the time, the two towns were well-established and promising. The Western suburbs were growing quickly. It was a great opportunity for Packey, his family and the many employees who came to work for the new dealership. The car industry was much different back in the 60s, but Packey knew that loyal and motivated employees would treat customers with care and respect. Packey preached the importance of repeat and referral business to his sales and service staffs - just like we do today. The 70s and 80s brought new challenges to the car industry, and when Ford and the economy both began struggling as a result, Packey knew that if his dealership was to survive, he needed to set it apart from the competition: it was then that he came up with the idea for the Webb Boys jingle and the Webb Family Promise. The Webb Family promise wasn't just a great advertising slogan, it was a dealership commitment to our customers that they would get better value and better service at Packey Webb Ford. As years passed, the area grew older. Packey left us, but before he did he taught his children about the car industry so that his legacy and business might continue on. The start of the new millennium brought a large number of underperforming Ford dealership locations - and with that realization, Ford Motor Company asked that we relocate to Joe Madden Ford's location in Downer's Grove. The decision to move from Wheaton was a very difficult one, but Ford knew that our quality management and staff would truly improve this location, and we recognized it as a strong area of opportunity and growth. The move doubled our potential customer database, but the old building was small and outdated. We knew we had to make changes, but because we didn't own the building but were leasing it instead, we couldn't upgrade in a cost-effective way.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: - Extra Phones
Fax: 630-598-4650
TollFree: 866-496-6602
- Payment method
- cash, debit
- Other Link
- Categories
- Used Car Dealers, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers, Electric Cars, Wheel Alignment-Frame & Axle Servicing-Automotive
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