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Reviews

KM
Karen M.

10/13/2016

Provided by YP.com

At first so happy. Now. Can never go back. I spent $500.00 on a pair of glasses that I LOVE. Henry picked out for me. Recommended this place to everyone! When they came in I showed him a crack in frame. Was told only scratch. Would be in 2 if not a scratch. Okay. I trust. Months later they fell in two! Right down the "scratch " no problem, less than a year, fixed frames for no charge. Great. Until they wanted 25 for shipping. When I reminded them of scratch I was told never happened. Pretty much called me a liar. Why on earth would I lie?!? They were still covered. Why on earth would I lie. I'm a customer care coordinator...you never call a customer a liar. Especially after sending so many people to them. And spending so much $. Accused of lying over 25.00. Never again. Too bad. Great frames.

More Business Info

Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Sat:
SunClosed
Location
Butterfield Plz
AKA

Town Eyecare of Downers Grove, Inc.

Categories
Contact Lenses, Optical Goods, Optometrists, Physicians & Surgeons, Ophthalmology
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