RC Willey
13300 S 200 W, Draper, UT 84020
Reviews
09/14/2018
Provided by YP.comyesterday I purchased a Serta I directions ( Elite Series X30 Hybrid King mattress) with the friendly, exceptional help from Robb DeBoer, he also assisted me in finding a real nice, actually beautiful curio cabinet (weathered grey), I'd asked Robb to do me a favor!!, please push the delivery quick, these are birthday gifts for my husband, he's in Vegas working the NASCAR race, I want them there and delivered before my husband comes home Sunday night, Monday Morning, he said let me see what I can do!! he made it happen & they were delivered the next day quickly, and carefully, by the very kind and friendly delivery driver's Edwardo, & Gerardo, thank you for the fast and friendly service, they were very careful when bringing these item's in, asked where I wanted them placed & set up,took great care of me
Linda, Thank you for your review! We appreciate your feedback. I'm glad that Robb provided such great service. I hope you enjoy your Serta Idirections mattress. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com
12/23/2014
Provided by YP.comMy wife and I needed to get appliances for our new home. We did our research and looked at several different options and models. We don't have a preference for specific brands and wanted to get the best options with what we could afford. We did want to go with stainless steel and wanted to make sure they would last.
When we finally made our decision to go forward and purchase the appliances, the process was quick and easy. The salesmen were knowledgeable and really helpful. They gave us what we needed and provided suggestions when we needed them.
The delivery team was great as well! They brought in everything within the provided delivery time frame. They were professional and were very efficient at getting everything done.
Adam, Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management as well. Thank you for shopping at RC Willey and we hope to see you again soon!
12/08/2014
Provided by YP.comThe sales people and managers there are horrible. We purchased what we thought was a great deal Mattress with a base and on the day we were going to pick it up they called us and told us the base wasn't included. They said that they misread the offer and therefore weren't willing to honor the deal, even after we had already paid for it and it was clearly offered on the invoice.
Any business that deals with repeat purchasers (as in for the home) shouldn't be giving away deals and then taking them back. Further more they were rude and unhelpful. I would never go there again, save your effort and go somewhere they actually care about their customers.
Ky, I'm sorry about the issue. I have sent your review on to our management. I would be happy to look into the issue further, but would need more information to do so. Can you provide the name and phone number on the order, or even the order number or account number that the mattress order was placed? Anything you can provide will help. Once again, I apologize for the issue. Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com _____________ Ky, Our managers got back to me and said that we were able to work everything out to your satisfaction. We got the items that you wanted at the agreed upon price. From looking at your account, everything has been picked up already. Let me know if I can do anything else for you and I'd be happy to help. Adam
More Business Info
Your Home. Your Way.
- Hours
- Holiday Hours
2024/11/28 Closed Holiday Hours2024/12/25 Closed Regular HoursMon - Sat: Sun Closed - Services/Products
- Furniture: At R.C. Willey you'll recognize all these famous brand names that mean quality and lasting value. Nobody has the vast furniture selection of R.C. Willey or the ability to deliver such a selection in only a few days. Appliances: R.C. Willey found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability, all in R.C. Willey's Electronic Home department. Appliance Express will even deliver your major appliance the next day (visit store for details). Electronics: In our Electronic Home department you'll find a huge selection of Big Screen TV's, DVD's, Home and Car Stereos, Computers, Camcorders and color TV's. You will find some of the finest brand names. We carry everything from the newest state-of-the-art product to models designed for the budget-minded consumer. Flooring: When it comes to floor coverings, R.C. Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. R.C. Willey even offers the finest professional carpet cleaning, guaranteed! Sleeping Products:R.C. Willey's sleep shops feature more selection than you'll find anywhere. R.C. Willey Mattress Express will get it there the very next day (visit store for details). We'll even pick-up.
- Brands
- Asko, Aspen, Beautyrest, Bosch, Broyhill, Electrolux, Flexsteel, Frigidaire, General Electric, KitchenAid, LG, La-Z-Boy (Utah Only), Lane, Maytag, Mohawk, Panasonic, Samsung, Serta, Sharp, Shaw, Sony, Spring Air, Stainmaster, Subzero, Tempur-Pedic, Toshiba, Whirlpool, Wolf
- Payment method
- financing available, cash, amex, check, debit, discover, visa, all major credit cards, mastercard
- Location
- Convenient locations in California, Nevada, Idaho and Utah!
- Amenities
- Ask Us About Our: Extended Warranties, Rebate Center, Room Planner, Delivery Time Checker, Free Flooring Estimate and Trade Ins For Cash Program!
- Other Link
- Categories
- Major Appliances, Carpet & Rug Dealers, Consumer Electronics, Furniture Renting & Leasing, Furniture Stores, Mattresses
- Other Information
Bike Parking: Yes
Parking: Lot, Private