United States Postal Service

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really bad experience here, outgoing mail barely is getting sent out or picked up from my apartment, almost never gets to the place it's supposed to go, i have to send all my correspondence from my work. Tracking info is showing the package was delivered into the mailbox...never happened...or happened to a different mailbox with different number....never got to mine... bottom line.....once a year ago i was looking for another piece of mail and nobody knew where did it go...just a big mess

So while I've only been renting my home since August 23rd, 2015, and it is now only October 19th, 2015, in less than 3 shorts months, I have already had 3 issues with the United States Postal Service Office that runs the routes from the McClure Bridge office in Duluth, Ga.



The issue which has me the MOST upset and prompted me to even write this message is that I am now missing THREE packages that has been said to be delivered to me on October 7th and October 8th. I've been patiently waiting on these packages since I ordered them in the beginning of October, and I just assumed that they were in route, however, on October 16th, something told me to track the packages, and low behold, the items said yet again that they had been delivered, yet I have not yet received the package. On October 16th, I called a 1-800 number for USPS to open an investigation to locate my packages, and on Monday, October 19th, I received an abrupt voice mail from someone at the local post office stating that my packages are showing that they were delivered and left on my front porch, and that USPS are not responsible for my package. So as I'm listening to the voice mail, I am baffled because I do not believe there was a real investigation or attempt to see if my packages are actually in that, or ANY post office for that matter, yet I just feel as though they are going off of what the carrier who runs my route has stated. But if you just read the two issues that I mentioned above, you can understand why I believe a true investigation and further attempt to find my packages should be looked into. So here I am again, speaking with Antonio who is trying to explain to me why he is sure the packages were delivered and that the carrier for my route on these two days that my packages were to be delivered is some how so efficient that an error couldn't have been made, however, I find this hard to believe, and all I am asking is that someone search the post office thoroughly or call into neighboring post offices to help me to track my package.



While I am certain there are no-package thieves in my neighborhood, the only inadequacies I am dealing with is the Postal Service failing to do their job with delivering my mail and packages. And the mention from the Post Office is not plausible, because I've sent placed multiple orders that have been left on my front food and they are still there waiting on my when I arrive home.



At this point, I'm highly upset that I am having to take matters into my own hands to attempt to have the online companies resend my order, when the issue is not with them, nor me, but the postal service employees being inept at doing their job properly. As a consumer, I pay my money for items and to have them delivered, and all I am asking is that the post office actually delivers them to me as it is stating it is... I don't think that is too much to ask! Ultimately, I don't want much nor even an apology, I simply want the packages that were said to have arrived to me weeks ago that never arrived.