Doug's Transmissions

Write a Review910-897-6877

OPEN NOW - Closes at 5:00pm

Customers BEWARE!! Dougs Transmission is a disgrace to the automotive world, The owner, Doug Jernigan, is the most money hungry, clown of an owner out there. I payed him to fix my transmission and it broke down a month later. I took it to another transmission shop and the first thing they said to me was, Have you had your transmission worked on lately? Come to find out, they didnt tighten up all the plugs within the transmission and re-destroyed the transmission!! Mr. Jernigan kept stating that the Warranty was out, even though ALL his work is guaranteed for 3 yrs, per his radio advertisement on Triton Radio. After not standing by his work and honoring his own warranty, he had the audacity to say, how do i know someone didnt go under your vehicle and take out the plugs, haha. I have never had any plugs fall out to my other vehicles, but just so happen to fall out after his work. I then made contact with a number of different transmission shops and they all stated that its nearly impossible for the plugs to fall out, unless they were never tightened to begin with. After bringing this to his attention he continuously advised that no negligence occurred on his behalf. I then asked him how does he install his parts and he stated that he gets them from the manufacturing company and then tosses them in, he stated there is no need to check the products once he receives them from the manufacturer because they come straight from the manufacturing company. Because nothing comes broken from the manufacturing company, right?I then discussed with him how were we going to fix this without involving lawyers, and he said ill give you a great deal and offered me a hundred dollars off the original price he charged me to begin with. When you are dealing with thousands of dollars, a hundred is a joke in itself. Needless to say we are involved in litigation now and our day in court will come soon. Better Business Bureau Investigation Initiated!