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Reviews

06/16/2012

Don't waste your money! River tour terrible!

FIRST FAMILY TRIP TO COLORADO - MAJOR DISAPPOINTMENT WITH RIVER TOUR ON LOWER ANIMAS.The young kids running this business don't care about customers and it is definately not worth the money. We originally booked a full day tour, they lost our reservation and said all day tours were no longer available. So we had all day plans and no one that manages this business was planning on notifying our family? Thank God we checked on our reservation! So we changed it to a half day tour and learned very quickly tht the 4 hour tour is only about 2 hrs on the river. Between the unnessesary stops and our "snack" which entailed siting on the side of the river for an hour eating a muffin and a water while the lead tour guide kept telling us to come to a pavilion instead of enjoying the river? I did not pay to sit at a local park pavilion!In addition, we received a rookie who did not know the river, we got stuck over half the time and the lead guide only cared about himself and getting the lightest and easiest boat (Tyler?). The photo is also a joke - they take about 40 consecutive pictures of ONE CLASS 3 area (if you call it that) and they don't get your whole family in the picture. Complete disappointment. When returning back to town and expressing our concerns, again the employees could care less. They did not even have anyone in management for us to speak to. From what I heard in Durango Wild to Mild is a much better bet, wish my family would have known that priorDo your homework first and avoid this place. Disappointed Texas Family :(

09/30/2011

The tour owner Keith Harper was arrested for unlawful sexual contact.

The tour owner was arrested for unlawful sexual contact. He has a Nov 29, 2011 court date.Here is the article :http://durangoherald.com/article/20110824/NEWS01/708249941/0/COLUMNISTS30/Tour-guide-faces-charges

09/02/2009

great experience all around

very friendly and knowledgable tour guide, took great care of our special situation, would reccomend them to anyone looking for an adventure while in Durango!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 877-259-1800

Payment method
amex, discover, master card, visa
Location
Cascade VLG
AKA

Outlaw Tours

Outlaw River and Jeep Tours

Categories
Tours-Operators & Promoters, Boat Tours, Sightseeing Tours, Tourist Information & Attractions
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