Liberty Bank

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CLOSED NOW - Closed

Their hours can be annoying, but the service is fine and it is conveniently located.

First, as has always been a problem with liberty, is their god awful hours. The two banks in town close around 4-5 every weekday. So good luck getting there if you have a job with the hours that a normal citizen of Connecticut works. The only time I can get there is Saturday morning from 9-12. That's just what I love to do on Saturday morning, wake up early to make sure I can get to the bank. Secondly, and my main concern right now, is their atrocious online banking and mobile application. Concerning this, these two functions were introduced to liberty far to late (well after many banks began trending towards online banking and mobile apps). Also, my application suddenly stopped working for no reason. Every time I log on to my account it says there are no bank accounts linked with it, so its useless. On top of this I am unable to log on to the banks website because its saying my password and username don't match, even though they are the same username and password I use to log onto my mobile app. Right now, I am trying to get an online bank statement to send to another bank to be approved for a potential loan. But due to liberty's in ability to function the way an efficient bank does I am not able to do this. Thanks for the ineptitude

The teller (Silva) at this branch was one of the rudest tellers I have ever experienced. She spoke to me as if I were a child and would not process my transaction as asked. Extremely confrontational and unprofessional. This branch is uncomfortable and I will not be making future transactions here.