Dales Indian Cuisine
811 9th St, Durham, NC 27705
Reviews
02/17/2014
Provided by YP.comSo I have always enjoyed the food at Dales when I have done takeout several times without issue. Tonight, I noticed that they offered delivery and I really felt like staying in so I thought I would give it a try... BIG MISTAKE!!! Apparently, the delivery map on the website is completely wrong. My address was well within the delivery area according to the map online so I placed my order. The estimated delivery time was 1 hour... a bit long but not a big deal. At 1 hour 15 minutes, I called just to check on the status. I was informed that the driver was on his way and it would be "5-10 minutes"
20 minutes later, the delivery driver called and told me that his GPS said it would take 30 minutes to get to my place (as I said, i get takeout there quite a bit and it's 15 minutes TOPS) so, even though the food was already packed up and in the car... and it had been an hour and a half since I ordered, he would not be able to deliver. No explanation as to why they couldn't let me know sooner after the order was placed. So now, I still have to get dinner and it's nearly two hours later. I do recommend the food but NOT the delivery or the service. It's like they just don't care whether people eat there or not.
I did enjoy the food, but I will NEVER be going back to Dale's after tonight.
11/11/2009
Provided by YP.comTheir matar paneer is the worst we ever ate anywhere, although we order it a lot and know that it can vary. We almost sent it back and regret that we didn`t. After the hors d`oeuvres they told us that we have to keep our cutlery as they only change the plates. That in a restaurant where a 1-course meal for 2 with 1 hors`oeuvre costs almost 40 dollars. Nice ambiance though.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Extra Phones
Fax: 919-286-1780
Phone: 919-601-1562
- Payment method
- discover, master card, visa, amex
- Price Range
- $$
- Neighborhood
- Old West Durham
- Categories
- Indian Restaurants, Restaurants
- Other Information
Cuisines: Indian
Price Range : Average