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Reviews

JL
Jimmy L.

02/17/2014

Provided by YP.com

So I have always enjoyed the food at Dales when I have done takeout several times without issue. Tonight, I noticed that they offered delivery and I really felt like staying in so I thought I would give it a try... BIG MISTAKE!!! Apparently, the delivery map on the website is completely wrong. My address was well within the delivery area according to the map online so I placed my order. The estimated delivery time was 1 hour... a bit long but not a big deal. At 1 hour 15 minutes, I called just to check on the status. I was informed that the driver was on his way and it would be "5-10 minutes"

20 minutes later, the delivery driver called and told me that his GPS said it would take 30 minutes to get to my place (as I said, i get takeout there quite a bit and it's 15 minutes TOPS) so, even though the food was already packed up and in the car... and it had been an hour and a half since I ordered, he would not be able to deliver. No explanation as to why they couldn't let me know sooner after the order was placed. So now, I still have to get dinner and it's nearly two hours later. I do recommend the food but NOT the delivery or the service. It's like they just don't care whether people eat there or not.



I did enjoy the food, but I will NEVER be going back to Dale's after tonight.

T
thortons_m

11/11/2009

Provided by YP.com
bad food, no change of cutlery, nice ambiance

Their matar paneer is the worst we ever ate anywhere, although we order it a lot and know that it can vary. We almost sent it back and regret that we didn`t. After the hors d`oeuvres they told us that we have to keep our cutlery as they only change the plates. That in a restaurant where a 1-course meal for 2 with 1 hors`oeuvre costs almost 40 dollars. Nice ambiance though.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Fax: 919-286-1780

Phone: 919-601-1562

Payment method
discover, master card, visa, amex
Price Range
$$
Neighborhood
Old West Durham
Categories
Indian Restaurants, Restaurants
Other Information

Cuisines: Indian

Price Range : Average

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