Southpoint Podiatry

Write a Review919-544-3636

CLOSED NOW - Opens at 9:00am

My first visit was a basic visit they charged me $870 for consultant ultra sound and xray. I thought it was very expensive. Than the lady in the front said that the Doctor suggested Prosthetic Device, I asked her if it was necessary she said “no, but it will not cost you anything I already called your insurance and they said it’s covered you only have to pay a co-pay.’’ I was like are you sure she said “yes” then I told her go for it they billed the insurance another $678 and I paid $50 twice. 8 months later I received a bill from her asking me to pay $ 375 for the Prosthetic Device. I called the office to ask about the bill 4 times, and was asked to leave a message so someone could get back to me. No call back, so I called again, this time mentioning that I have been waiting a call back for 5 week. No call back. I finally took some time off and went over there and asked the same lady that told me it was covered by the insurance. She said “it is not my problem you have to pay the bill” it’s your responsibility to know what’s covered by your insurance and if you don’t leave I will call the police” I was shocked and aggravated by the way she treated me, I told her I am a call my insurance and the board that governs there practice. I forgot to mansion that the Physician was Drunk I smelled alcohol but I did not want to say anything.

I would not go to this place, very terrible experience!!!!!!!