Sunny Acres Pet Resort

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It was awesome!! The staff payed special attention to my dog and knows her by name every time I drop her off to play.

Had a BAD experience here. My dog came back missing a tooth! And nothing was explained to me when I called to check on them. The only thing I got was, "I'm sorry we should have explained things to you when you called."

Really......

Will never use them again.

my pet's name is Frazier and I took him there to get him groomed.It took three hoursfor a one hour job.The groomer did a hack job ,some parts were shorter than other ,I don't think he touched his head.that's what $50 got me.Own top of that he was shaking when I picked him up.

sunny acres has always taken care of my baby and very satisfied with the care and attention it gets. it is a shame orange county planning board and county commissioners are basically trying to make it very hard for her to let our babies have fun at her facility. shame on you

Wildly expensive. Your dog will get great care, have fun, be fed well. You'll find your favorite companion has been taken care of extremely well, had lots of play time and is in good spirits when you pick them up. The price tag, however, is astounding. For boarding with 1/2 day play time you'll pay nearly as much as your hotel room costs while you're gone. Cadillac service, in every sense of the word.

On Monday of last week I called to inquire about the services. The first lady I spoke with went on forever when trying to answer my questions and I still was not sure about some of the services and cost. She didn't seem to knowledgeable.

Later that morning I called back to see if I could speak with someone else to clear us my doubts, the lady which I spoke with was very helpful and seemed to have my best interests at heart. I made my reservation through her and I knew exactly what to expect as far as cost. On Saturday I took my dog in for boarding, however, since I am new to the area I was unsure exactly how to get there. I called the office and the lady I spoke with was very rude and basically told me she did not have time to give me directions because she was busy. I finally made it to the facility only to be made to feel as if I was bothering the staff in the office as I needed to fill out an application for my dog to go to camp. I decided not to send her because I was so unsure about her safety. If I could have taken her else where I would have. On Monday, when I picked her up I meet Lynn whom I made the reservation with and I felt better know the she actually took concern in helping me and made me feel as if I did mean something after all.