Costa's Plumbing, Heating & Air Conditioning

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I unfortunately had a very negative experience with Mr. Costa.

I spent $24,400 to have a new boiler and separate central A/C system installed in my house in 1/17. He was very clear with us that all piping/plumbing connections were "guaranteed for life." Unfortunately, there were two huge leaks that were caused by his piping work. Mr. Costa absolutely, utterly failed to stand behind either of them.

For the first, he blamed it on someone who worked for him -- as if that was a valid excuse. No one offered any assistance whatsoever and we had to pay to have the plaster and paint on a whole room ceiling fixed, as well as re-run the piping in question.

For the second, in a different location, I saw him make a plumbing connection personally. That has now leaked and caused extensive damage to plaster and paint. We have called and texted Mr. Costa many times over (I would guess at least two dozen times), and gotten absolutely no response. We had to hire another plumber to come over and fix the work. The soggy plaster had to be cut out, and a new fitting placed where Mr. Costa's fitting had leaked. We still have two large holes in the wall that will need to be fixed, and clearly Mr. Costa is not going to assist us in any way.

I would never recommend any contractor who will not stand behind his work. Certainly not one who simply vanishes. There are a lot of HVAC contractors out there and I would recommend finding someone considerably more professional.