New Era Heating & Cooling

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I had water leaking from the bottom of the furnace/central air unit and called New Era based on reviews from customers. The owner's wife answered the phone and could not have been more pleasant. She told me she would check with Jerry and call me back. She called and Jerry was on his way! The problem was fixed and he explained everything to me and I will never use anyone else and will recommend New Era to everyone!

We purchased our furnace and air conditioner from New Era about 15 years ago. Never a problem with either until air conditioner stopped working last night. I called Jerry this morning and he came out this afternoon. Very pleasant gentleman, same man that installed everything 15 years ago. He explained the problem, fixed it and was on his way. I am so glad we bought from him- he is the only one we would ever call. Price was very fair also. I completely recommend New Era, you will be very happy with them.

Called on Sunday at 4 pm - AC wasn't working. Jerry was busy but still made it at 830 pm. He was able to diagnose the problem quickly and fixed it immediately. Explains the nature of issues. Simple person - been in business apparently for 35 years - says he has a good clientele that keeps him busy and no need for advertisement. I learnt about him from a friend of mine. Charges are reasonable in my opinion. Would highly recommend.