Consumer Assistance Council

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The Consumer Assistance Council, Inc ( CAC ) has a primary objective to assist and educate consumers and sellers of goods and services about consumer protection laws. CAC's secondary objective is to insure that consumer transactions are conducted in a fair and equitable manner and that ethical merchants are protected from unjustified complaints. To bring about these objectives, CAC engages in any and all consumer related activities, including education, workshops and programs ; carried out through public media, meetings with local groups and individual counseling. This includes handling consumer questions and complaints in a courteous, efficient and informed manner. CAC assists the consumer by providing necessary information, directing and referring individuals to appropriate agencies, insuring that they are not "dead ended" and that they receive prompt assistance. To reinforce support and exposure of our activities, CAC maintains continuing contact with all government officials, business and trade organizations, Chambers of Commerce, Councils on Aging, civic groups, the media and other associations that share our objective or need for fair treatment of/for consumers and merchants.