Wood's Heating Service
22 Almeida Ave, East Providence, RI 02914
Reviews
06/11/2014
Provided by YPmobileThis company is fine when you are buying a big ticket item but when you need service they don't want to know you
07/05/2013
Provided by YP.comIf I could give zero stars I would. This company installed an AC unit in my home this past fall. The unit went unused through the winter and when it was turned on this summer did not work at all. After spending a great deal of time on the phone with the service department I was told that the units parts would be covered by warranty but I would have to pay for labor. Ok, fine. They further told me that they could not come out for another week because they were so busy and to make sure I was home when they got there, someone would call when they were close. This is a completely unreasonable way to set up an appointment but I agreed anyway. After waiting for a week I called Woods again, only to learn that now they have no intention of coming out and they are denying that my unit is covered by any warranty. Furthermore, they are refusing to send me copies of any documents. Not only are they unprofessional they are also idiots.
03/06/2013
Provided by YP.comThe service is excellent, service and sales reps are incredibly friendly, answer all questions, easy to talk to. Delivery is always prompt and timely, I have absolutely no qualms when it comes to service.
Price? Now that's another story. They are consistently 30-40 cents higher than competitors in the area, twice they delivered this year, and both times were exactly one cent under the "max" price I locked in at.
I had to cancel automatic delivery, the people in this company are great and friendly, service is outstanding. The price is just simply not acceptable.
01/14/2013
Provided by YPmobileI have been with this company for 6 years. I've finally had it. I'm tired of being overcharged for oil. With this company I am paying 50-60 cents more a gallon. They have set price caps for us and it's strange how my bill price per gallon is always at the max. They even have the audacity to bill me for my furnace cleaning before I've even booked my appt. the bill was sent to me 4 months before my usual time when my furnace is serviced. They are now charging me interest for each month I don't pay.
Thank you for the review. We at Wood's Heating are committed to providing quality service at the best value. We always welcome customer's to call with any problem or concerns. Please fell free to call & speak to one of our customer service reps & we will gladly address all questions & concerns
01/04/2010
Provided by YP.comWithout a doubt call Wood's Heating. After I caught my last oil company(Patriot Oil in West Warwick) who I'd been with for 5yrs lying to me about how difficult it was to get parts for my 10yr old system, and that I NEEDED to replace the entire system with a new one - yeah, OK! I called Wood's. They came out the day I signed up, had the system running like the day it was installed within 1hr, and those 'hard to find' parts, were on their truck in my driveway! The old saying stands the test of time -YOU GET WHAT YOU PAY FOR!!
11/10/2009
Provided by YP.comWood's Heating Has been delivering to my family for the past 3 years. I can always rely on their service and prices.
They give us a price cap gauratee that makes it so much easier to afford when the rates of heating oil go up.
11/10/2009
Provided by YP.comAs a single person, I have a hard time paying for oil delivery in large amounts. I found Wood's Heating and they offered a great payment plan where they will deliver oil each month so that I'm not out of pocket so much at once. They're always friendly when I call and the service tech was super fast and on time.
03/25/2009
Provided by YP.comI moved up from the south where we did not use "Oil" heat. I had no clue what it involved or even what to look for. I talked in length with Wendy Wood and she had a technician come out and explain everything about using Oil Heat and even helped me pick the best program to help me save money over the year. I opted in on their service plan... "just in case".
The 2nd month I had the service, I had an emergency. On a weekend night a technician came out and fixed my heat and it was all part of the service plan. I'm very pleased with the service I've received at Wood's. I'm moving to MA and I will be staying with them during my move.
Thanks for the great Service!!
02/24/2009
Provided by YP.comAfter purchasing a service contract, we were overcharged for services and then the contract was terminated because we didn't need as much oil as they thought we should. Even after explaining that we were using two wood stoves, it took a week to get a response. They did not follow their own contract and we were the family left without hot water in winter. I would not recommend this company for oil delivery or service.
05/16/2008
Provided by YP.comthis company is so wonderful!! they have always been extremely helpful and friendly when calling in or dealing with a service crew member. They have great service packages to protect your equipment, and competative pricing. They even accepted some competetors coupons when we moved to a new home. I will never use anyone but Woods!
More Business Info
Servicing Customers in Rhode Island and Southeastern Massachusetts for Oil Heat and Air Conditioning Needs Since 1923
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Furnace Repair
- Heating
- Duct Systems
- Propane
- Brands
- * Armstrong Air * Hallmark * Logano * Thermo Dynamics * Thermo Pride * Utica Boilers * Weil-McLain, Commercial, Residential, air conditioning, heating oil, oil
- Payment method
- amex, check, master card, visa, discover, cash, all major credit cards
- Other Link
- Other Emails
- Categories
- Utility Companies, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Fuel Oils, Gas Companies, Generators, Heating Equipment & Systems, Propane & Natural Gas
- Other Information
Parking: Lot
Services: Furnace Repair, Heating, Duct Systems
Appointment Needed: No