Brookhaven Cat Hospital
60 Route 25A Ste 3, East Setauket, NY 11733
Reviews
02/19/2018
Provided by YP.comI’m writing this review to every cat owner...My cat was my baby and my heart! After seeing four different Vets, after he fell ill, I was completely dissatisfied! I found Brookhaven Cat Hospital on line. From the minute I walked in, I felt comfortable and welcome. When I met Dr. Nanton I was greeted with care patients and love for my cat, his professionalism and knowledge of cats is unsurpassed! Sue-Ann and staff are Angels! Unfortunately I lost my boy. There is no place else I would rather have been than there! God Bless You All. As soon as I’m up for another, there is no place else I would ever bring him! Thank you, from the bottom of my heart!
03/24/2014
Provided by YP.comWe brought our two cats in after finding worms in their litter. While the doctor was very professional, he has a huge focus on sales. In the time we were there, he tried to sell us pet insurance and very over priced flea collars at $100 a piece that are available at pet stores for $10-$15.
Upon our departure he said our total would be $430 which seemed awfully high to me. I asked for an itemized INVOICE so I can see where these charges came from. He assured me I would get one, he came back with an itemized RECEIPT showing that we were charged the full amount. Upon further inspection I found that we were charged a total of $180 for provender dewormer (3 med sized, 1 small)!!
If you look up this medicine at 1-800-Pet-Meds, it only cost !!! I asked to be refunded for the second treatment we were supposed to apply in 3 weeks and he then tried to charge me a restocking fee!
This place is a complete ripoff with meds and products with a doctor that is willing to take advantage of people who love their cats.
09/07/2012
Provided by YP.comDear Dr. Nanton and Staff,
Thank you so much for taking such good care of our cat Clyde. You really spoiled him; giving him all that attention during his stay. For the first time since we rescued him over a year ago, he is happy and pain-free. He is recovering very nicely from the life-saving reconstructive surgery you performed and seems to be healing well. He looks healthier then when we first brought him to you!
Clyde had gone from being energetic and affectionate to almost listless and vicious, having been through constant exams and procedures at so many Veterinarians over the past year, his health was rapidly declining and he was continually prescribed antibiotics and pain killers. We had almost given up hope and really thought Clyde had reached the point where his only option was to be put down. How relieved we were when we stumbled upon Brookhaven Cat Hospital. We think it was a God send.
Your attention to detail in providing care to our pet was obvious through your thorough examination, fastidious, cat-friendly environment, not to mention the exceptional and compassionate customer service. Clyde, who had been suffering after a prior surgery at a different hospital, had not been able to even clean himself for some time. He looked as bad as he felt. But, he was meticulously tidied up by your hospital to look as shiny and new as if he'd just walked out of an upscale grooming salon. As a standard of care, you also took the initiative of evaluating his previous records and updating his vaccinations, which was greatly appreciated.
As a working family, you accommodated our schedules and we wish we would have found you earlier and sent our cats to you sooner.
We will set up Clyde's post-surgery appointment for a follow up exam very soon. And our other cats will be coming to you as well.
Thanks again,
06/26/2012
Provided by YP.comThe assistant was helpful and patient. I've already recommended the cat hospital to some friends. We're very happy with the website it's easy and convenient. Its just another way communicating and seeing my cats lab results and history online.
06/26/2012
Provided by YP.comThank you so much for your kindness and loving touch, it was so appreciated especially for our sweet Heidi! God Bless you!
06/26/2012
Provided by YP.comThank you for your care and compassion with Squirt. :)
06/26/2012
Provided by YP.comI personally felt comfortable which is good. It's clean and doesn't smell like some vets. Thank you!
03/07/2012
Provided by YP.comI recently got ripped off after this so called doctor killed my cat after 2 days in his clinic and then tried to charge another $500! I'm shocked that this quack has a license to do business! I would never ever recommend him to anyone! they may be the worst animal doctor I have ever been too! btw he will tell you he is sympathetic, while he hands you another bill!
Your pet was presented to an emergency clinic after not having eaten for a reported 5 days. Your pet was discharged without a diagnosis and then taken to your primary veterinarian who subsequently referred you to Brookhaven Cat Hospital after there was no response to treatment. We at Brookhaven Cat Hospital were able to diagnose the case with documented laboratory testing. Your pet had Inflammatory Bowel Disease, Cholangiohepatitis, Cholestasis, and Pancreatitis. In spite of our efforts to save your cat, which included I/V fluids, medication, and the placement of a feeding tube to provide nutrition, she passed away. We do empathize with you on your loss. It is not easy to lose a beloved pet. Your pet however came to us when everything else failed and there was not much left to work with. It had not eaten anything on its own for at least 10 days prior to coming to Brookhaven Cat Hospital. As of writing this, it has been 2 months since your pet passed away. Her body has been preserved here under refrigeration at no cost to you. Your beloved pet is deserving of a decent burial.
10/30/2011
Provided by YP.comThe Brookhaven cat hospital is awful, they overcharge for all the treatments & services. I was charged 3 times the amount for a blood test then at the emergency clinic! The wait time was awful, 45 minutes to see the doctor. The doctor couldn't even call me back the 2 times I called and waited for a call back regarding questions I had. My cat was handled too roughly, and nearly fell off the table when his cat carrier was placed unequally on the table. I would never go there again.
09/07/2011
Provided by YP.comCourteous and professional all the time. I appreciate you guys calming me down as well as the cat.
09/06/2011
Provided by YP.comThank you for being so caring and detail oriented. My Bailey was treated like a king!! :)
09/01/2011
Provided by YP.comThe office is very professional. They are caring, compassionate and composed with my Tiger. I highly recommend this office, great doctors and staff.
08/31/2011
Provided by YP.comjust want to say that Dr. Nanton was just wonderful. thank you for explaining everything to me so patiently.
08/25/2011
Provided by YP.comI want to take this opportunity to thank you for the seven years you took care Elvis and Sammie. They stayed with you during my vacations as well as received all of their health care from you. Elvis now 16 years old and Sammie is 15. They are in great health and enjoy the temperate climate of our new home in East Setauket immensely. I am very lucky that they are still both with me. Elvis would not be alive if it was not for Dr. Thanks to you and your staff, Elvis survived two bouts with cancer. Please know how much you are all appreciated.
08/23/2011
Provided by YP.comMy 10 year old cat stopped eating, drinking, and using his litter box, so I needed to take him in but the vet don't open on the weekend. I decided to go to the hospital rather than wait the weekend out. My heart sank when the doctor told us that our baby would have to stay overnight with a IV and have x-rays. As we were leaving, the guy at the front desk told me that I could call, or come hang out anytime! My kitty ended up needing surgery. Every time we came in, they offered us chairs, and chatted with us while we were there. I learned so much from the doctor. He answered every single question very professionally. He even pulled out a couple of his veterinary books to show me some stuff.My kitty came home on Sat, and the doctor and I have been in touch everyday to track his progress. He is very dedicated to the animals that are in his care. He has 25 years of experience, and it shows! I also want to say that the staff is amazing, and so friendly.
08/09/2011
Provided by YP.comMy two cats were at each others backs all the time. For some reason it just seemed as if they didn't like each other. So I took them to Brookhaven because I had heard that they may be able to correct this problem. They do have a cat behavior therapy that they implemented with my fur balls and it must have worked because after 5 sessions I no longer hear the hissing and fighting and they have been seen playing together with their toys.
08/08/2011
Provided by YP.comFriendly staff and vets. Reasonable prices. They didn't push unnecessary and expensive tests or treatments.When Max was sick, I called and asked a few questions, and they gave out free advice before taking him in. They do genuinely care about the kitties.
08/05/2011
Provided by YP.comThe staff was very attentive and caring! They kept me updated on everything that was going on and saved my cats life! I would recommend Brookhaven Cat Hospital to everyone!
08/02/2011
Provided by YP.comDr. Daniel is very compassionate vet who have a great staff. Highly recommended if looking for a Vet that will put your cat(s) above all.
07/29/2011
Provided by YP.comI got to give it up to them, this is the best place to bring your cat here. All of the staff here is really nice. They answer all my questions that I need to know. They are very knowledgeable. Thank you guys so much.
More Business Info
Compassionate Cat Care
- Hours
- Regular Hours
Mon - Tue: Wed: Thu Closed Fri: Sat: Sun Closed - Services/Products
- Diagnostic and Therapeutic Services:Our hospital is equipped to provide diagnostic and therapeutic services to care for your pet's complete health care needs.Surgical Services:Our state-of-the-art surgical suite provides for the performance of a wide variety of surgical procedures. Laser surgery is performed with a CO2 Laser.Anesthesia:We utilize the safest available anesthetics to provide that extra margin of safety, especially for our older or high risk patients. Using the most modern equipment, the patient's vital signs are monitored during all anesthetic procedures. Radiology Services:Our on-site, modern X-ray equipment provides high quality radiographs to aid in the diagnosis of many disorders.Ultrasonography:The practice is equipped for Ultrasonography and Echocardiology Electrocardiography Services:We provide ECG services on-site as well as consultations with cardiology specialists.Laboratory:Our in-house laboratory facilities provide for serum chemistry, hematology, serology, urinalysis and parasite testing. We also utilize commercial veterinary laboratories for specialized diagnostics and consultations.Preventive Health Care Programs include:* Kitten Health Plans* Mature Cat Health Plans* Senior Cat Health PlansPharmacy:We maintain a complete inventory of pharmaceuticals, supplements, prescription diets and parasite control products to meet the needs of your pet.
- Brands
- wellness
- Payment method
- discover, all major credit cards, debit
- Neighborhood
- Setauket-East Setauket
- Categories
- Veterinary Specialty Services, Animal Health Products, Dog & Cat Grooming & Supplies, Pet Boarding & Kennels, Pet Grooming, Pet Services, Pet Sitting & Exercising Services, Pet Specialty Services, Veterinarian Emergency Services, Veterinarians, Veterinary Clinics & Hospitals