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LL
Lashley L.

01/17/2024

Provided by YP.com

I will start off by saying I had an amazing experience the photos are beautiful. The studio is curated perfectly for pets. Lots of toys, accessories, treats, various furniture, and there’s snack and water as well.

I won a complementary pet portrait session. The portrait session includes a $1,000.00 credit towards a portrait - which had to be 14x11 or larger. The session requires you to pay a $300 refundable deposit in order to schedule the session - which I then used towards my print purchases.

I want to be clear that the photo session is free but the prints from the session are not, I don’t think they make that clear enough to people beforehand.

The photos that were taken were amazing! However, the pricing for the prints was not given to me until the end of the session, after they had already showed me the prints (via zoom). Prior to the zoom session they give you a price range via an email, but it is not a price list.* And the options were much more expensive than anticipated - I understand art/the artist should be compensated for their work though. Just letting people know who may be on a tighter budget that these services may not suit your needs.

You don’t get a copy of their price list so I don’t remember much of the pricing options, but I do remember that digital prints are were either $250 or $300/each, I can’t remember which. But they do various discounts depending on what you’re ordering. In the end I bought a 20x20 and 2 8x10 flat prints and one digital file for $1,000 which would have been $2,000 without the promotional credit.

Additionally, after receiving my prints and posting about them on social media, friends reached out to me privately to tell me they had also won the pet portrait session, and felt that there was a lack of transparency on pricing during the process. I assume the free pet portraits are a promotion due to the pet studio recently relocating to easthampton.

I hope this helps people to better understand what to expect.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Category
Portrait Photographers
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