Regal Nails

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I would rate this salon with no stars if I could. I have been to many nail salons in different parts of the country, this has to be the most unprofessional. The staff are in their own world and seem to have a chip on their shoulder. First visit the worker had the nerve to smack her lips when I mistook a polish for a top coat. When I gave her the tip not even a thank you. Second time I was reluctant but gave the the benefit of the doubt, then I had to sit through a continuos debate with the worker because I questioned her techniques and shabby work. She offered to have someone else do my nails but they all refused. I was wondering if maybe they were confusing me with another customer who had been there before. But after reading these reviews I can now see they are just rude and unprofessional. The manicure was $10.00 and was charged $13.00. If this is a franchise the owner should really look into the negative ambience and poor customer service the workers demonstrate. What are they so angry?

I was in there today I wanted to get a mani/pedi. During the pedicure the lady used a nail brush on my feet and legs, which actually burned! Then she used exfoliating stuff on my legs, which again, hurt. While doing the massage portion she literally punched my feet.... then I decided ok I want a design and gel polish for my mani.... I left there less than 12 hours ago and already the gel is lifting on my one nail and not to mention the lines on the design are so crappy, they're thick and dark on one side and on the other side you can see the tip color through the [black] line.... I will never go here again or recommend anybody else go there!!!!

HORRIBLE! My normal place was closed, I didn't want to wait. First of all does anyone in there speak English??? I went for a fill the woman without mentioning anything (besides that I wash my hands too much???) she ripped the tips off of my nails!! Only on one hand and she didn't even soak them or anything just started digging the cuticle nippers underneath to pull them up. I didn't make a scene however until after it was done and she tried to charge me an extra $15! They tried to make me pay for her ripping my nails off!! Then they were only gonna take $5 off, no customer service what so ever. It was absolutely terrible experience and I will not be back.

First of all I dont like when Im sitting there getting my nails filled and either they dont say one word to you, or are talking to the other workers in their languages. It is rude and I feel like Im being talked about. Also I like my nails short and I couldnt stress enough how short I like them. No matter what I said they never made them short enough and always seemed annoyed that I kept saying shorter. So from now on I file them as shirt as I want so all they have to do is fill them. My last visit the man doing my nails told me they were to short. He didnt say anything else to me except that. I work as a hair stylist so I make conversation all day with people that I dont know. I think it is very rude and unprofessional having to sit there listening to them talk in thier language to eachother.