Santander Bank
3120 William Penn Hwy, Easton, PA 18045
Reviews
09/14/2016
Provided by YP.comMy debit card got stuck in their ATM at this location, I immediately went inside and the branch manager, very rudely, asks if I am a santander customer, which I am not. Without an apology or explanation she proceeds to tell me that since I am a TD customer she must shred my card as it is bank protocall.. even tho the transaction occurred just seconds before and I had my drivers lisence and receipt stating that my card was not ejected. Once again this was extremely rude unapologetic and unprofessional. I called corporate and they confirmed that that is not policy that is only if a cards left in a machine over an extended period of time. The "lady" proceeded to shred my card anyway and laughed as at me when I told her I had filed a complaint with corporate and that told me she was being investigated and profusely apologized for my inconvenience and the disrespect I had to deal with. I would advise NOONE to use this branch.
More Business Info
- Hours
- Regular Hours
MONDAY-SUNDAY
- Extra Phones
Fax: 610-250-9528
TollFree: 877-768-2265
- AKA
Santander Bank ATM
Santander Bank NA
Santander Bank Branch
- Other Links
https://locations.santanderbank.com
https://locations.santanderbank.com/pa/easton/3120-william-penn-highway-98.html
https://locations.santanderbank.com/pa/easton/3120-william-penn-highway-pa-0042.html
- Categories
- Banks, Financial Planners, Financial Planning Consultants, Financial Services, Investments