Appliance Service Company

Write a Review715-832-4437

CLOSED NOW - Opens atTomorrow 8:00am

Two bad encounters on two separate occasions with this company. The service man took the front of my washer off (2mins) looked at the belt and told me it looked ok and gave me a 5 min run around "on the works of a washer" then stated he could change the belt which would be $165 some dollars which may not fix the problem as it looked ok. Why change it then?! Then states the service fee is good for 90 days, if the problem continues or gets worse to call. I said its been doing it for a while, thinking to myself like it's going to fix itself?! That's why I called a "service" company. Without giving me any lead to the issue puts my washer front back on and states the cost it $67. I stated I'm sorry but I will not be paying this, you were here for 10 mins and I was not given any diagnostic. He states, "your a nurse right? So when I go to the doctor and they tell be nothing is wrong I can tell them I'm not paying?" It's a washer with parts not a human body!! Quite unprofessional and his testiness actually made me a bit uncomfortable as he proceeded to ramble on. I stated when you came to fix a broken latch on my microwave it took over a month and 3 trips due to bringing the wrong parts. He stated, "Well it got fixed didn't it." My landlord made the house call prior and I did not realize it was the same company or I surely would not have called them back I stated. I thanked him for his time and stated I'd pay a portion but not $67 for nothing...he collected his items and left in silence.