Tru-lock & Security is a full service locksmith that sells and services lock hardware. Tru-Lock's electronic division specializes in security systems, card access, Security cameras, and fire alarms systems.
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Reviews

SP
Shanon P.

05/04/2015

Provided by YP.com

I had called and asked if they could make a locker master key. They asked several questions; does it have a number on it, can you send us a picture, ect.. I sent a picture of the lock and advised there were no numbers on it. They said they could do it within an hour and at a very good cost. I advised it was an hour drive one way. I got there and they were NOT able to make the lock. Wasted my time!

It made me choose a star or I would of chosen none.

claimed iconBusiness Response06/16/2015

Shanon, We are very sorry that you traveled such a long way and we were unable to make a key for your bank of lockers. When our associate recieved your picture of a single lock cylinder, he thought we would be able to make a key to it or simply replace the lock cylinder to get you going. We were not expecting the multi-unit bank of lockers that ended up having a proprietary lock cylinder in it. Unfortunately the keys for this unit were a high security key that are only available through the manufacture, and the cylinder could not be removed without damaging the locker. This was not visible by the picture. We take great pride in our work and strive to deliver the best customer experience. In this instance we fell short. We didn't ask enough questions to completely understand this locker system. We have informed out staff on the importance of asking the right questions on service work so this mistake doesn't happen in the future. Again, we sincerely apologize for the inconvenience and hope that you might give us opportunity to make it up to you. Sincerely, Scott Lokken

This listing has been claimed by a business representative.
DL
Dan L.

02/03/2015

Provided by YP.com

Excellent Service!!! These guys are very friendly, cost effective and fast.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 800-328-5625

Services/Products
  • Automatic Doors
  • Surveillance
  • Decorative Hardware
  • Garage Doors
  • Alignments
  • Safes
  • Access Control
  • Burglar Alarms
  • Cctv
  • Locks And Locksmith Services
Brands
American Security, Gyro Tech, Medeco, Sunsetter, Wayne Dalton
Payment method
all major credit cards, check, cash
AKA

Tru-Lock & Security Inc

Social Links
Categories
Buildings-Pole & Post Frame, Disabled Persons Equipment & Supplies, Garage Doors & Openers, Locks & Locksmiths, Medical Alarms, Medical Equipment & Supplies, Security Control Systems & Monitoring, Security Equipment & Systems Consultants
Other Information

Parking: Free

Wheelchair Accessible: Yes