Superior Oil Express

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There is a new gentleman, younger guy, who is doing the inspections, my car didnt pass, but he not only explained why but showed me how it didnt pass. He let me know of the courtesy time to fix the.problem so i could take my car back to be reinspected without fee. I did and it passed afterwards. The man was very friendly and courteous. I found out he also works in the shop when he isnt doing inspections. I would ask for him if i went back. I have sent family members there and they have had.no issues.

I did not post a comment at the time, but now that I read this, I have to agree! I used to take my family's vehicles there for state inspections, but every time something would fail, usually the windshield wipers, even if they were almost new. This is their way of "up-selling" the inspection service, which the shop does not make much money on. To save time by customers will just buy their over priced wiper blades there! I however went to walmart for mine, installed them and returned to have them redo the inspection. If they can't find anything else, they will fail the parking brake. This happened to me, and I replaced all the relevant parts, brake shoes, brake drums and even the parking brake cables, at considerable expense!

But because I chose not to have them do the repairs, they still failed my vehicle. Had to get my sticker at another shop, and pay twice. Don't go there, go somewhere else, anywhere else. I did and still do.

THIS PLACE IS A RIPOFF!! DO NOT GO THERE! I have two bad experiences here. 1ST time it was my brakes I had to change for my cars. They had me pay more than any other place and at the time I was new to the area and was not aware of local mechanics. The customer service horrible too especially when you ask them questions on what exactly there charging for. 2ND time it was to change my inspection stickers for my vehicle. They ended by doing the test and failing me due to my emergency hand brake not working properly and mind you this is vehicle I bought brand new and had only 40,100 miles. They ended up making me pay for the inspection though I failed and said it was texas law due to my stickers being expired at that moment. Later to fix my brake issue I took it to the dealer "Frank Smith Toyota" because "Superior oil express" gave me a quote for 250+ $. The dealer checked my car and told me the car had no emergency brake problem and also passed my inspection. I DESCIDED TO WRITE THIS REVIEW TO INFORM OTHERS AND PUT THESE KINDVE OF ESTABLISHMENTS OUT OF BUSINESS.