Open Road Honda

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First time I was treated fantastic buying a new Honda. Steve Park and his team were terrific. Love my new Accord!

I would do less then 1 star if i could..

Bought a used car from here, and i wish i didn't.

1) after purchase and before pick up the license plate mount was removed, and ripped out the mounting holes in the bumper. Then new holes were drilled into bumper to mount the temp license plate.(didn't find out till i put real license plates on)

2) Breaks were shaky at test drive. Asked sales person (Vito) to have mechanics repair breaks before i pick up car the next day.. When i pick it up sales person said that they check it and everything meets its multiple point inspection standard.. Took the car to my mechanic that weekend (this was on a Thursday) and he saw that the breaks were bad without putting it on a lift.. The breaks were dangerously rusted and just barely able to get milled down. cost me $300.

3) charged me $150 for registration. Had to renew registration 2 months later.. Realized on registration they only paid $4.50 for the registration... So they screwed me in price, and they didn't renew registration, just continued old one(i didn't know this was possible till i talked to DMV).



general manager ignored my voice mails (2 of them) and 2 emails. sales person took a week to leave me a voice mail in regards to my email. He said it was up to standard and it is a used care can't do anything.. So there standards don;t include customer safely and a fully functional car.



to save $300 for reimbursement, they lost my future purchased in a year or 2 and 2 of my friends that planned on going there this year.

Took my CRV for an oil change. They took my car for a joy ride while I was in the waiting room. Checked the mileage it had six miles more. What your can at this dealership.

i bought a honda Accord(08) Here and was told it was always better to service the car at the dealer....

I TOOK MY CAR FOR AN ALIGMENT THAT THEY CHARGE $.190.00 AND END UP PAYING $630.00 THEY DID A 35K MILES INSPECTION WITHOUT MY AUTHORIZATION AND CHARGE ME $400.00 IN LABOR ... AND MY PROBLEM WITH MY CAR CONTINUE ,SO. THE NEXT DAY I TOOK MY CAR TO A FIRESTONE SHOP AND MY PROBLEM WAS DUE TO MY TIRES NOT ALIGMNET. ( AND I PAY AT HONDA FOR AN INSPECTION (400.00) AND THEY DID NOT SEE IT ...

OH AND ONE MORE THING THE ALIGMNET AT FIRESTONE WAS FOR $130.00 FOR THE LIFE OF THE CAR ...



SO NEVER NEVER TAKE YOUR CAR HERE THEY STOLE FROM ME . IS A ROBERY.