Stanley Steemer

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Having been an Executive overseeing a Corporate Service organization, I know the importance of customer satisfaction. Today your professionals Cesar And Anibal arrived at the scheduled time and completed the carpet treatments. They clearly demonstrated their expertise, professionalism and personal commitment to the customer. Looking forward to utilizing these individuals on the next job. They are an asset to your organization and it's future.

John Chicalace

We had a carpet that was in bad shape. Cesar and his partner did an amazing job. The stains are gone and it looks like new. Thank you Stanley Steemer for your well trained Technicians.

They arrived on time but didn’t call first so I didn’t have time to put the dog away. Did an ok job on my carpets. I can still see the pet stains and was expecting better. Also had some hardwood floors cleaned. Think that was a waste of money. For what I paid they really don’t look any better. Lastly, the guy tried to upsell me for deodorizing and carpet protection. I did not want that he was obviously disappointed and I think that made him not work as hard on my carpets. Plus he said my rooms were bigger than their standard so he charged me even more. Not sure I will use them again. For almost $450 not that great. My original estimate was around $340. It went up considerably after he got here. Beware!

I am extremely pleased with my service and the cleanliness of my carpeting. I have had Stanley Steemer several times over the years but I think this recent visit had the best result. My spots and dingy areas are gone, hopefully for good. Everything looks and feels clean and fresh. Thank you to Luis and Abdul.

WHAT YOUR CREW AT ALL TIMES!!! Needed to get wall-to-wall carpet in small hallway and two 10 x 12 area rug cleaned. So I paid the fee for 3 "rooms." One rug was wide open with nothing on it. A small glass coffee table and a u-shaped sectional with front legs anchored the other area rug. The crew asked if the sectionals are attached. I said no and can easily be moved. I offered to move them out of the way. Crew said they would do it. Also mentioned that a plastic film would be placed under all feet of couch and table as to not stain the wet rug. To keep my 1yr. old out of the way I entertained him in other room. Crew was done very quickly. I asked why my area rug that was wide open still looked dark and blotchy. Said that it was still wet and will take about 4-6 hours. After they left, I noticed that there were plastic under coffee table but not under the brown wooden feet of the sectional that was sitting on the wet rug. GUESS WHAT??? Crew did not even VACCUUM under the sectional!!! The 1 foot wide of area rug under there was completely dry with cheerios fallen between sectional still there.

Family still ask me when I was going to get the rugs cleaned. The open area rug looks even dirtier than before. Wish I could show you picture. So very dissapointed!!!! Never again.

On a good note....They were on time!