Excel Comfort Services

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Called them on Thursday based on reviews I read on this site. I thought their trip charge was high but have a leaking toilet that needs to be fixed. Was told Monday was the soonest someone could come out. I went ahead and scheduled appointment. Just got a call that the job they are on is going to take all day and we would need to reschedule for another day.

I can't say enough about the integrity of this company and the people that work with Excel Mechanical. Integrity and reliability is so difficult to come by in our area. This is the first time in over 6 years that I found a "go to" company for all my electric and plumbing needs.

We needed to convert our home from Propane to Natural Gas quickly and at a fair cost. Josh went over and beyond. Within a 1/2 hour of calling him, he was at my doorstep with a quote. When the Natural Gas company came out to hook up our house Josh came that same moment. I felt like I had my own personal plumber on call and he lived up to that expectation.

The work was fantastic and any concerns I had were addressed immediately. I asked him to come out again and check out something, he came running. I can't say enough with the integrity.

Prices were outstanding and came far below other rates I had received in the past.

I also was very impressed with Damion. Damion works in tandem with Josh and they made a great team. So rare when you find not only a company, but all the staff incredible to work with.

On a side note, I had referred a neighbor and Josh gave me a referral credit! That made my day!

A testimony about when they were working at my neighbors. A small fire had started on another property near us. They dropped what they were doing and ran into another house and saved a child! Talk about going over and beyond the call of duty!

If you are struggling with choices and even if Excel Mechanical comes in a little higher, May this review be the one that convinces you to hire Excel Mechanical. I can't say enough good about them!

BEWARE of Excel Mechanical in Edmond, OK. They charge exorbitant prices.

I replaced an old tub and shower valve with a new valve. The new valve needed to be installed about six inches higher than the old valve.

When I set up the appointment, I told them that I wanted them to sweat solder six inches of 1/2 inch copper pipe to my hot and cold water lines and connect the lines to the new valve.

Parts for that request should have been 12 inches of 1/2 inch copper pipe(2 ft. for $4.76), two 1/2 inch copper pressure couplings (55 cents each), and two 1/2 inch copper 90 degree elbows (package of 10 for $3.78). Total $9.64. Well within the $50.00 off parts that came with the $39.00 fee that I paid Angie's List for this service call.

The plumber arrived without any 1/2 inch copper pipe. So, I retrieved 2 feet of 1/2 inch copper pipe that I had on hand from a previous bathroom remodel. That pipe already had female fittings attached that would connect to the new valve.

The plumber used my copper pipe and my attached fittings plus six 1/2 inch copper 90 degree elbows, eight inches of 1/2 inch pex pipe, and two sharkbite brass pushfit straight couplings.

Here is the documentation on my receipt:



6 fittings and 1/2 inch pex rings

solder/ flux/ map gas

teflon pipe thread

1/2 pex pipe



Price: $210.00 minus $50.00 off = $160.00

Labor: 3 hours $300.00

Total $460.00



Here are the current prices at Home Depot for all the parts and supplies the plumber brought to this job. He took most of these supplies with him when he left.



Package of 10 1/2 inch copper 90 degree elbows = $3.78

2 feet of 1/2 inch white pex pipe = $1.27

8 oz. lead free solder = $15.77

7 oz. water soluble tinning flux = $3.88

14 oz. map pro cylinder gas = $9.95

520 inches teflon pipe thread = $1.90

2 sharkbite brass pushfit straight pipe couplings $6.94 each = $13.88



Total Retail Value of Parts: $50.43



Markup on parts before discount: 316%

Markup on parts after discount: 217%

Honest, reliable, reasonable and fair. Josh was on-time, professional, courteous-which is rare these days, and has a no-nonsense work ethic. Its nice to see someone take such pride in a job-well-done. And I really like the email appointment notices, too! Great job, Josh! We will be calling on you every time we need your expertise.

Honest,and top notch not a short cut type company

Excellent service, professional, fair, pleasant, and very coutreous. I would use them again in a heartbeat.