Ricks Concepts

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I had a very bad experience with this company. We met and discussed the needs and they said they understood and then all I got was the run around. I even offered $5000 up front to get them to show me mockups and progress by the middle of may. Middle may came and went with no progress and when I prodded them I finally got some quick mockups. Since then nothing new and when I asked again I was told they wouldn't move ahead without a contract. I said ok and over a week later received a vague contract to which I agreed to and was told we could meet the next day. Next day no meeting. I prodded again and finally got a call back to tell me they don't want to move ahead.

So I paid $5000 for a few hasty mockups and a little 3d work.

These guys came in initially with an offer of $16,000 to do the site and I told them that it would definitely be much higher than that. I had $50,000 budgeted for development of the site. I have been jacked around since Februrary on this, time that I could spent fixing my existing site and looking for other developers.

I am not happy. This is a terrible result and the bottom line is that anyone who thinks that they deserve 5k for the work done so far is not honorable in the least. I flipped a coin and lost and the irony is that I got a message from Rick saying that they were scared I could "take them to the cleaners" without a contract. Well, he was right, without a contract I am the one who got hosed.

Edit: I have asked them to refund me $3000 and they insist that they provided 5k worth of work and that delays were my fault. This is completely wrong and I will be going to court to prove it. Be very very very careful with this company. For simple websites they may be ok but for anything with some complication you may get told they can do it and then be put on ice.