Edwardsville Winnelson Co. Plumbing Wholesale

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I just happened to notice the "mediocre" reviews, so thought I would point out the fact that people are normally only motivated to post a review when they have had a bad experience. As for myself, I have been there at least a dozen times. Prices are less than the "big box" stores. The people behind the counter were helpful. Never any problem with the products.

I received an ugly comment upon entering the store. Each time I has visited the store the older "gentleman" is always arrogant and condescending. I realize I am not a plumber but trying to find someone to help w household problems that paid plumbers can't seem to fix. I left insulted and determined never to return. I don't think this man realizes that when he leaves the counter to go to the storeroom his "plumber" customers try to apologize for his comments and behavior. My problem has been solved with the help of another local establishment.

Toni in sales was very helpful but the delivery of my tub was another issue. I was told the guy started work at 7:30am and I was his 1st delivery but he did not arrive until 9:08am because he was waiting to be told to deliver?????? I also ordered a marble tub surround that is outstanding and was delivered in record time!