All Star Glass

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If I could give them a zero star I would. For over 35 years this company was my choice to replace windshields having used them going way back to roughly 1990. But no more. They replaced my windshield in late 2015 but the rain sensor kept coming loose. I took it back and they supposedly fixed it. We were told that we were just inside the warranty period. The repair did not work and the sensor kept falling loose. Just recently we took a rock to the windshield and had to replace it again. I did not use All Star Glass this time. However because the sensor assembly had to be completely removed the reason for the problem became apparent in that the All Star Glass technician apparently had broken the plastic tabs inside the plastic cover to the sensor. I believe the technician must have known this had occurred, especially when I had brought the car back. But nothing was said. Dishonest behavior. Unfortunately, you can't buy the plastic cover and must buy the entire assembly with the electronic sensor-$225 wholesale, over $300 retail. I reached out though my insurance company rep and was contacted by a manager who stated that her manager would have to contact me. Still waiting. Then I posted a review on BBB to which they replied by asking me to call them. I did but was given a voicemail to which they never replied back. Recommend not using All Star Glass.