McDonald's
345 N Imperial Ave, El Centro, CA 92243
Reviews
02/17/2017
Provided by YP.comThere's a lot of authoritarian corporate protocol given precedence over customer service. A simple request is treated as a big hassle. I asked if I could get some hot water and the clerk said she would have to check with the manager. The manager said he couldn't provide hot water without charging money for a cup. I told him I didn't need a cup, that I had one and wanted to have it filled, but they still wouldn't fill it. My experience has been that with corporate America's authoritarian extremism, asking for the smallest things are excruciatingly difficult. Although it can be acknowledged that the regimentation of the corporate workplace is extreme and oppressive, the smiles and scripted friendliness contrived, there is still the expectation of genuine quality customer service. And it wasn't the customers that were being demanding, after all, it was a business slogan "the customer is always right".
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Other Links
- Categories
- Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
- Other Information
Take Out: Yes
Cuisines: Ice Cream, Omelets, Cafe, American, Burgers, Hot Dogs, Diner, Fast Food, Yogurt, Sandwiches, Healthy
Good for Kids: Yes