Century 21

Write a Review915-588-2338

CLOSED NOW - Opens atTomorrow 8:00am

It can give 0 stars.After driving around I found the house I wanted, i went into the office to fill out the paper work. I asked if the owner was coming back soon and she said no. I got the keys and I expected century 21 Nancy to show up at the house but that didn't happen. I had to knock on the neighbor door to find out how to turn the water and heater on. Nancy didn't show up for the walk through either, so I wrote down all deficiencies. After living there for a year they inform me isella through a voice mail that the owner was coming back. We had a water leak to the point that the roof was caving in and I inform them. They refused to send someone out. I had to let them know that if the roof cave in on my baby there's going to a serious issue. When it came time to move Nancy and isella showed up every day for a week saw the water damage but never said anything. Where were they when I was moving in. Now they refuse to give me my deposit stating is for the water damage. How can that be when they was inform for 2 weeks and I was still under my lease.

The process was easy because the realtor (Jennifer) was genuine, very involved and kept in touch with every update she received.

I was very pleased with my experience at Century 21 The Edge! My realtor Paula Kesner was so professional and courteous. She addressed all my concerns and was very knowledgeable about the property I was interested in. If I ever sell my house I will definitely return to Paula Kesner and Century 21 The Edge!