Eastwood Animal Clinic

Write a Review915-593-0713

CLOSED NOW - Opens at 8:00am

The facility quoted $95 for a spay then charged $214--taking advantage of an elderly lady.

They refused to negotiate and threatened to call the police. Well this is incorrect and a "threat". Rest assured, after using this facility for approx 15 years, we shall not return!

I carefully chose this clinic to take my bird to get his beak clipped. I arrive 30 min after having spoken to the receptionist and driving, only to be told that they were sorry but that one of the workers was on vacation and they did not have anybody to help the vet hold my bird. I had called 3 days before and was told to come in at that day and time, and had called 30 minutes before arriving to double check, as I live on the opposite side of time. I worked my week's work schedule around this appointment, only to be told that they were sorry but it was an oversight and that I must understand. No accountability for their mistakes and nothing to offer me for wasting the only free time I had to have my bird seen this week. Now I have to wait until next week because I mistakenly chose to take my bird to this clinic. I recommend to save yourself the trip as they don't even care for their client's situation. Very dissatisfied at their unprofessional attitude, and I will not be coming back.

I love this clinic! The are great with my dogs and with my rats! They are friendly and helpful.

I had my Doberman puppy's ears done. I never once met the doctor and it was a drop of pick up and pay for a $400 procedure. His ears are done now and were cut way to short. I have brought him in for his tapings which have taken at least 6 hrs!!! The most recent took from open to close which is 9 hrs!!! They also muzzled him the moment he walked in and was muzzled for at least a 6 hr period. Staff are friendly when they feel like it. Would never recommend to anyone!!!

I called to make an appointment for my puppy to get her microchip and to be spayed. I also wanted to verify that they would except her puppy shots that were self administered. I was told by the clerk answering the phones they would be excepted but they did recommend to have them given by the vet and if I came in for an visit they would also transcribe them over so that I could get my puppy registered on base. I got there EARLY with two kids in cold winds on her appointment day and was turned away because they do not except self administered shots. I explained that I was told multiple times that they did and the guy I was talking to told me I was wrong and that he had been there 2 years and knew that no one would have told me that. So I will never take my puppy back to this clinic for a couple of reasons... 1. Not everyone is giving the same information. and 2. because of how rude I was spoke to at the desk when I wanted him to clarify that they did not except those shots.

I called over the weekend to find out what all I need to board my two dogs for one day. The receptionist was very rude and in a hurry to get me off the phone and said the three main shots and just bring in paperwork of proof. Well after they took my dogs back they asked of I had proof of flee and tick in last 30 days and I said no I had no idea I needed that. They said they would not board my dog unless I allowed them to give them the treatment. The baked me into a corner. I had no where else to take em and only had 30 min til I needed to be at work. I had no choice to pay 40 dollars for that treatment where at 20 dollar boardin day turned into a 60 dollar day and they claim they are not at fault and were not sorry and said either I get it or I don't. If they would have told me I needed that then I would have had it done prior for a lot less. They lie to get u in the door and take your money. I will not be taking my dogs back there at all.

Doctor Robinson is splendid; I took Fifi to get her ears cleaned and to have a bath. This was my first time at Eastwood Animal Clinic and I will be back. The staff was quick to help, and they really know what a pooch needs to stay healthy. As far as price it is very low cost and fair, I hated going to clinics before because of the cost and how dirty the animal hospitals got. However, I promise you will love Eastwood animal clinic. The basics are great doctors, great techs, great receptionists, and quality pet care.

Great Experience! I used to not take my pets to the vet because my german shepard Barney is a handful. The city of El Paso recently gave me a citation for not having my dog micro chipped. I called around and Eastwood animal clinic made it really easy. They did a house call and took care of it for me. Just today I picked up Barney from his surgery, I was nervous. But when I picked him up it was hassell free the staff was quick and attentive to my needs, and the new surgical laser they used really made a difference on his incision. I will be back and all my animals will have the proper care from know on. Thanks Eastwood Animal Clinic for the customer service, pet care, and pet health education.



Sincerely,

Barney and B. Living

Take your pets here! The Doctors really do have the patients in mind. The staff is professional and experienced, I took my 2 year old Jack Russell to have laser therapy and he has improved tremendously! Doctor Robinson, Doctor Gibson, and Doctor Dashley really know what they are doing and Jacks (my dog) and I want to personally thank all of you at Eastwood Animal, you are the only animal hospital for me.



-John Ashford

I have been coming to Eastwood Animal for over thirteen years and have grown to know each and every employyee on a first name basis .. I have trusted their care and would recommend their clinic to everyone. I especially like that they provide low cost rabies vaccination clinics throughout the year and have a great team that follows up evry aspect of treatment .. please visit the clinic and se for yourself every October during the week of Halloween .. they hold an open house to greet and meet old and new clients <3

I took my 2 year old dog to get a teeth cleaning and to spade. THey called me at my house and told me that they had to pull some teeth and in the process broke her jaw and ask for permission to wire her jaw. How could a 2 year puppy have bad teeth, enough to need to be pulled out!!! and broke her jaw!!! When I wen to pick her up they gave me the total and it ended up being $500 and I ask why and I couldn't a straight answer. I ask to see my puppy and they ask me why you need to see her? why wouldn't I want to see her they just broke her jaw! I ask to see the doctor and they said she had left. They took me to a room and I asked all kinds of questions like if I could see the x-ray or proof of how the teeth were rotten and they said no they didn't have any documentation of why they have to pull her, now i was speaking to another doctor . Then then said it was going to be an extra $300 dollars for check up and that I needed to pay that. I then said I would not the fact that I took my perfectly health dog to the vet and was given a puppy who looks and now acts like she might pass away soon. That doctor left and awhile later then another doctor came in to talk to me saying she was the doctor how did the procedure, and I asked her the same questions( the same doctor that had left for the day). The business threatened to call the cops on me because I wanted facts and paperwork of why they did this to my dog. I highly suggest going somewhere else because this all seems like a scam to me!