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Reviews

S
sherigraph

07/09/2009

Provided by YP.com
Not a Happy customer

We brought our van to the Lube n Go at 1550 N. Resler on Monday, July 6, 2009 for a vehicle inspection and fluids checked and replaced. While our vehicle was in there, we waited outside until it was finished. When it was done, they drove our van out and my 9 year old daughter got back in. My husband was inside paying, she decided to play her Ninendo DS, which was in the van while being serviced, only to find her Mariokart game missing. It was in the DS when we pulled in, and not when the vehicle came out. My husband went to talk to the manager on duty about it. He was told that maybe it got vaccumed up so they started checking the trash bin. We told them that a DS game does not just fall out, it has to be physically pushed in and pulled out. My daughter purchased this game with her own money, a value of $40. We gave them our phone number so if they did find it they could call us. We did not hear back from them to finding it or not finding it. My husband has brought our vehicles to a Lube n Go approximately five to six times. This was our last time and we wil not recommend others bring their cars there either.



Sheri

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
  • Oil Change
AKA

Lube'n Go Inc

Category
Auto Oil & Lube
Other Information

Services: Oil Change

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