Grifols Plasma Biological Services - Donation Center
1166 N Mclean Blvd, Elgin, IL 60123
Reviews
11/22/2020
Provided by YP.comVery professional and dedicated staff. Great resource for the Elgin Community. i Have donated for several years at their Chicago facility and now in Elgin for several more .Kudus to the Staff
06/14/2012
Provided by YP.comIn regards to the only review on this site:
This place is worth the time and money. They serve you first come, first serve...I'm guessing you were not a regular donor which makes you an applicant (aka) first time donor (aka) NEW. They inform you when you're there that it will take 2-3 hours the first time if you are a new donor because of a per-screening process as well as a physical you will need to take. Regular donors have the honor of always going before a new donor because of the long process and they like to keep it in and out for those that expect that time frame. They do not go by the time frame of new donors. Second. If you don't know how to use the debit card that they provide for THEIR safety, then you obviously didn't read the pamphlet they provide for you there before issuing you a card so you can better understand the fees and risks of using it. They are not a bank and I'm sure they don't want to handle money at a small business....too many high risks....I get it. I'm also okay with it. There are ways to avoid fees and such from the card. I reference the pamphlet I have kept since I got the card. :) They are not trying to "hide" anything that I can see...everyone is nice, and it's clean which is what you should expect from a place like this. All in all, it's not for everyone but I would disregard the last review. It's complete lunacy.
Seriously though....it's easy money.
10/31/2018
The staff is so nice and professional, especially if you are nervous. They answer all your questions. The nurse was the best and really made me feel comfortable before having a large needle put in my arm. Very clean.
10/25/2018
You wouldn't believe what happened to me at the plasma donation this morning??!!?? I could not sleep so I went and got there at 7. The nurse was a different one. Young, white trash and very rude that I almost cried. She was telling me no no no and brushing me off with her left hand everytime I asked her a question. She had a attitude before she came in. She was gaining up on me bc I did not answer question about the lung due to bc I have asthma. I explained I only use the inhaler once a year. So I was confused. I asked her if I was bothering her bc she kept brushing me off with an attitude. She said what is there to be confused about the lung. I explained I really don't consider it as that important like a lung disease. She was yelling at me non stop and talking to me like I was a nobody and stupid. She was so loud and unprofessional. She asked why I think she is rude bc I was told before to answer the lung question and I didn't and told me have a nice day. I was so mad and got up and told her you are a real bitch. She told me bye. I complained up front and asked for manager. The nurse yelled out she came back? She told me that I was ban and waving her hand. That who do you think you are swearing at the people who worked there. I told her it was only you and yes is true. I told her I don't want to donate. I just want to tell your mgr you have a attitude problem. She said I am not going to deal with you. I told her she had an attitude before she even walked in here. Man she was such a bitch! I went three times and always a problem. It was not meant to be. No thanks, is NOT worth it! That nurse should be banned from working there.
07/24/2018
The staff at this center are very unproffesional. I have been going here on and off for several years and everytime I decide the extra money is worth the horrible customer/donor service I get disappointed once again. Who these days does not need extra money? Most definitely my reason for going is to supplement my income a little but is it really worth the terrible treatment. To have a manger tell you that you've wasted their time bc you have complained is extremely outrageous. To leave that place so upset nearly in tears because of how the staff has made u feel unwelcome or like u caused a problem should not be acceptable. And this is how I have felt on many occasions. It's unfortunate I will not be able to go back to this place until I can build myself up to dealing with being treated like a a second class citizen again. I will continue my complaints though until they change. To this place of business I'd say if you are going to be the dominant center in the area you shouldn't make people feel uncomfortable walking through the door to donate.
07/24/2018
The staff at this center are very unproffesional. I have been going here on and off for several years and everytime I decide the extra money is worth the horrible customer/donor service I get disappointed once again. Who these days does not need extra money? Most definitely my reason for going is to supplement my income a little but is it really worth the terrible treatment. To have a manger tell you that you've wasted their time bc you have complained is extremely outrageous. To leave that place so upset nearly in tears because of how the staff has made u feel unwelcome or like u caused a problem should not be acceptable. And this is how I have felt on many occasions. It's unfortunate I will not be able to go back to this place until I can build myself up to dealing with being treated like a a second class citizen again. I will continue my complaints though until they change. To this place of business I'd say if you are going to be the dominant center in the area you shouldn't make people feel uncomfortable walking through the door to donate.
07/24/2018
Provided by YP.comThe staff at this center are very unproffesional. I have been going here on and off for several years and everytime I decide the extra money is worth the horrible customer/donor service I get disappointed once again. Who these days does not need extra money? Most definitely my reason for going is to supplement my income a little but is it really worth the terrible treatment. To have a manger tell you that you've wasted their time bc you have complained is extremely outrageous. To leave that place so upset nearly in tears because of how the staff has made u feel unwelcome or like u caused a problem should not be acceptable. And this is how I have felt on many occasions. It's unfortunate I will not be able to go back to this place until I can build myself up to dealing with being treated like a a second class citizen again. I will continue my complaints though until they change. To this place of business I'd say if you are going to be the dominant center in the area you shouldn't make people feel uncomfortable walking through the door to donate.
06/12/2018
Provided by YP.comThis place is very unprofessional! I have been to bio places all across usa. The staff is VERY RUDE! They try to watch t.v. as they stick u, and everyone acts like children in there! If you have a question or comment they dismiss you like you are taking up their time! I WILL NEVER GO BACK TO THIS HORRIFIC PLACE AGAIN. So whoever's life I was saving I do apologize, but will not be giving them anymore of my time or plasma!!
01/03/2015
Provided by YPmobileYou get 50 each visit then it goes down on the 5th vist. Yes you do got a debit card as payment but if you go to jewel and buy something for 50 cents you can get cash back and avoid the atm fees. There will be a 45 cent transaction fee but that's not to bad. The people that work there are very nice. I need my car jumped cuz I left my lights on and they came out and helped me.
07/30/2013
Provided by SuperpagesWOW REALLY OMG IF YOU WENT THIS FAR TO WRITE A REVIEW JUST LIKE ME YOU R PISSED AND IT ME 40 MINS TO GET ON THIS SITE BUT MAYBE ITS JUST ME TODAY ILL TRY AGAIN ANOTHER DAY BECAUSE I REALLY LIKE THE PEOPLE THAT WORK THERE BUT THAT PLACE NEED HELP;)
01/27/2012
Provided by YP.comDO NOT GO TO THIS PLACE! This place is a rip off. They pay you with a debit card that charges you for everything. I was suppose to get $30 and i was only able to get out $25. If you try to take out the money that you thought you had and you can not it charges you $1.50 everytime. and it charges you $1.00 just to buy something. Why do they need a middle man to dispence their money? Who ever sealed that deal should be fired. You would be better off selling a kidney in the philippines. And its nice how they disabled anyone from posting a review on google. Guess they don't want the truth to get out. I am not even going to get into how they can not take care of people in the order in which they came in. I sat there for an hour waiting to get seated. people just came and went. I am only giving this place 1 star because i have to.
08/30/2010
I went there even after reading the above one star review. I thought I would give them the benefit of the doubt. Boy was I mistaken. First of all I had 3 hrs to spare today so I went, then the run around because one document was a few days older than what they wanted. Then when I decided that I wasnt going to waste anyone elses time they refused to return my SS card information ID information, signature and close up photograph they had taken of me. I DO NOT RECCOMEND this place.
05/01/2010
This is the most unprofessional, ignorant staff I have ever dealt with.1st scheduled appointment did not appear on there schedule when I arrived - they were booked solid and would not take me.On the 2nd attempt to submit samples and get the physical, I was told-after I arrived- I could do neither because I had a 1/4" abrasion on my thumb."It might be infected." They said I could come back when it heals. Thanks but,no thanks.
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- Blood Banks & Centers, Organ & Tissue Banks