Tip Top Nails

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CLOSED NOW - Opens at 8:30am

I would rate this business at a zero if that was an option. I called and made an appointment with Roy for a Mani/Pedi. told him I could be there anytime and he scheduled me for 12:30 on Saturday. I arrived at 12:15 and he asks if I can wait...I assume he asked since I'm a little early, no problem. Then around 12:30 I inquire as to how long this wait is going to be and he tells me that it's going to be around 45 minutes more before he can even start with my appointment. At this point I am not happy due to the fact that I have an appointment, secondly I suffer with chronic back pain and just can't sit that long and thirdly my husband dropped me off...I have no immediate ride home. I explain all of this to Roy and tell him I don't understand how I had an appointment but now I have to wait and he says "sorry ma'am, a customer who works all week have a nail emergency. So I get my appointment bumped because someone has a nail emergency??? I asked him again if there wasn't anything he could do....I live an hour and a half away.....please??? Sorry ma'am, sorry ma'am sorry ma'am was all he would say! He offer me no solutions, compassion or compensation for my inconvenience. I am VERY disappointed and angry....where I live no one does nails and was looking for a good place....guess I didn't find it.

MiMi is disgusting. She always tries to touch my mother -inl- law boobs. She pokes at them because she is large busted and laughs. This is unprofessional and she should not be in business. That is a form of sexual assault when someone tells you not to do that.

Went with my daughter for a mani-pedi last Saturday, January 2, 2010. The shop was fairly empty but they did not have many technicians despite the inordinate numbers of chairs they had. We were seated at the pedicure station and a female tech started on my daughter while I sat there. Shortly therafter, the place started to fill up quickly with walk ins with problems. The female tech finished my daughters pedi and took off to start new clients and never came back to her. My daugher had to wait in the pedi chair with no tv or magazines for at least 50 minuted while a male tech who had hands of sandpaper did my pedi and mani.

My pedi was ok. The mani was horrible. The male tech did not clean the nails after the hand massage which by the way felt as if my hands were being scrubbed with hard sandppaper. He did not hot towel the cream into my legs or my hands. And he did not clean up the nail polish that ran over into the cuticles.

He completed my daughter's mani which was a french mani. Not onely was she horrified by his rough hands(she is 11 years old) but the white of the french mani looked like a drunken highway line painter did it.

There was a tv in the salon, but it was tuned to a Korean or Chinese channel. There were no magazines, and we were kept waiting in between services for too much time.

It was very obvious to me that these people are only interested in the dollar since they were very motivated to start on the new people that came in to hook them, Meanwhile, we were just left sitting there until one of them was free and they gave us the worst technician they had.

This place scores extremely poor on nail care and technique, poor customer service and lack of courtesy and respect towards customers. I have had mani pedi's in every type of setting you can think of- from private home sessions, to Elizabeth Arden Salon in NYC to little store fronts in Chinatown, NYC. NEVER , have I had such a horrible experience. PS both our manicures lasted less the 4 days, the pedi's look okay so far.

Sorry to be such a downer, but I wish I had had a review before I wasted my money on this place.