Avenue Furniture

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I purchased a bedroom set in Avenue Furniture on 2/16/13 . Everything was fine till the bed collapsed in the middle of the night while I was sleeping !! I personally went in the next morning which was 7/15/13 and spoke to the secreatary and she told me " depending on how the bed is ,we will give you the guarantee". she also told me not to move the bed at all ,because they have to send somebody and check it out .well we had to wait 4 day !! till that person came . After I insisted in calling them to remind them I was still waiting !! So for 4 days I had to sleep in the floor !! So I called on 7/18/13 and finally got them to come out to see the bed ..They came and took pictures and said they had to show there boss ..i waited a couple of hours and called to see what happened .So I was told by the secretary that the owner saw the pictures and said "we broke the bed "!!! Can you belive that ! Why would I call them to come take a look at a bed that was broke because of movement .The wood split off the frame ,it seemed it was damaged already.Long story short ,they assembled the furniture, So they should be held accountable.Its been only 5 months since I purchased the bedroom set. They dont want to offer me any assistant. I DO NOT RECOMMEND THIS STORE !!! POOR CUSTOMER SERVICE !!