Mallett Photography

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DO NOT USE THIS COMPANY!!! They came to my daycare center with a flyer. I called to scheduled an appointment and was told I would be sent packets for the parents. After two weeks I still didn't receive the packet, so I called back and was told someone would bring them that day. True to their word, someone brought the preprinted packets and poster, BUT the name of the daycare was wrong!!! So I had to modify the poster and white out the packets. These mistakes seemed small, so we still remained positive and excited about our first picture day. Picture day finally arrived our appointment was at 9 am. No one arrived by 9, so I called and left a message at the studio (assuming he would have come a few minutes early to set up). The photographer arrived at 9:05, and let me tell you, taking a few minutes to set up was a GROSS understatement because it took him over 30 minutes to set up!!! In the mean time I have parents waiting and about 20 children under 4 getting antsy. Finally he began taking pictures-and let me say, his previous job must have been taking pictures for mugshots, because he was so nasty to the children. He didn't have any props to make them smile and he was barking at them saying "stop looking over there, look at me!" and "if you don't sit still, I'm not gonna take your picture!" and if they walked near the equipment he went ballistic screaming "get them away from there, that light costs $500!"



Lastly, while he was taking pictures the "receptionist" called back and I explained to her how the session was going so far and how I/the parents were dissatisfied, her response was "well you didn't tell us parents were going to be there" HUH, what does that have to do with the quality of the service? Needless to say, I am waiting for the owner to call me back. Not only to let him know how the session went, but to ask when we will receive our pictures because the photographer left without give us a date.



Hopefully this review helps someone avoid the embarrassment and frustration I went through