Elk Grove Ford

Write a Review800-721-0645

CLOSED NOW - Opens at 9:00am

We bought our Ford Fusion here back in 2013! Good service and great maintenance department. Would buy here again!

Kale Wood is the owner and truly there to help you, not a pressure type person. His staff are low key too, there to help you be happy. They also have an amazing well prices service center.

I recently went to Elk Grove Ford because the lease on my Focus was up! The entire staff at Elk Grove Ford is extremely helpful and welcoming! I ended up choosing another Focus and I am very happy with my experience at Elk Grove Ford! They are family owned and operated and you definitely feel like apart of the family when you are there!

They are unprofessional! Not happy at all!
They where hungry for my business but once they got my sale, they will not accommodate fixing the water spots that the used car had on it at he time of purchase! They didn't disclose that the car came with this defect, and I thought it was dirt. Yes, you will see me again Ford, but in mediation! ( PS, they make you sign a document at the sale saying you will mediate with them- I'm thinking you all have been to court a lot)!
Plus, they gave the wrong address to my title co, so almost missed my first payment. Tried to talk to the manager Kale about the water spot issue, and he practically hangs up on me and said some girl is going to call with an appointment- still waiting for my call Kale!
There are so many dealers up there, pick one with good reviews! These guys are a bunch of yahoos! I'm going in a few months to get another car for my husbands commuter, I will not be returning!!!!