SEPHORA at Kohl's Elk Grove
9650 Bruceville Rd, Elk Grove, CA 95757
Reviews
10/04/2011
Provided by YP.comTina Bettencourt. Today my girlfriend was standing in the checkout line at Kohls near Nugget. A lady began yelling curse words at her and saying she cut in line. My girlfriend ( a tiny 100 pound girl) put her head down and said just go in front of me. Although she did not cut in line it was not enough for this lady. She began swearing and screaming obscenities!! This was witness by several employees and the store manager who stood by and did NOTHING!!! A worried patron asked the cashier if anyone was going to do anything....to which she did NOTHING!!!! My gf was so scared she dropped her purse and everything spilled out. While she was picking it up this lady stood over her laughing and cursing at the top of her lungs!! As she was running out the store crying she could hear the cashier and the lady talking about her. WTF? WTF??!!!
I called and asked to speak with a manager. A lady answered (did not introduce herself). Instead of being helpful she denied that anything happened. After getting frustrated I asked to speak with someone above her.
I then got TINA BETTENCOURT ("store manager"). Tina did not begin by apologizing for the incident. No, instead she kept asking which cash register (mens or womans). I asked, what difference does it make? To which she began to get defensive "WELL IT HAD TO BE ONE OR THE OTHER RIGHT? RIGHT?! Then TINA BETTENCOURT argued with me for ten minutes saying that the store has no liability regarding the safety of its patrons. After trying to get back to the point I apologized saying "I'm very sorry for the inconvenience, I don't mean to be a d**k. (I do not complain about things, but in this situation I was absolutely beside myself, still I felt bad??? TINA BETTENCOURT, instead of addressing the situation, says, "if you're going to curse we're done. I said, when did I curse? You mean d**k? I meant rude. After pleading with her to speak with me and help me resolve this matter TINA BETTENCOURT then hung up on me. Did not say anything, did not apologize for the situation, did not give any suggestions on how to make it better. TINA BETTENCOURT simply hung up on me!!!
11/28/2007
Provided by YP.comKohls has a large selection of merchandise for the whole family. It is nice to finally have a store in Elk Grove with such a great selection. I only shop the sales, which happen all the time, to get the best deals.
11/24/2007
Provided by YP.comKohl's is like a super Mervyn's. It is more focused and has more brand names than other clothes stores.
11/22/2007
Provided by YP.comKohl's has just about everything you could want. Takes quite a bit of walking to get to see it all.
More Business Info
- Hours
- Regular Hours
M-Th 8am-11pm, F 9am-11pm, Sa-Su 8am-11pm (Hours or services may differ)
- Brands
- Anastasia Beverly Hills, Benefit Cosmetics, Biossance, Bite Beauty, Bobbi Brown, Chanel, Charlotte Tilbury, Dermalogica, Dior, Dr. Dennis Gross, Drunk Elephant, Estée Lauder, Fenty Beauty by Rihanna, Fresh, Goop, It Cosmetics, Laneige, Laura Mercier, Living Proof, Make Up For Ever, Marc Jacobs Beauty, Milk Makeup, Murad, NARS, Natasha Denona, Olaplex, Olehenriksen, Pat McGrath Labs, Peter Thomas Roth, Sephora Collection, Supergoop!, Tarte, Tatcha, Tom Ford, Too Faced, Yves Saint Laurent
- Payment method
- master card, visa, amex, check, company card, financing available, paypal, debit, discover, cash
- Location
- Elk Grove Commons
- Neighborhood
- Elk Grove Commons
- Associations
- Better Business Bureau,Chamber of Commerce
- Other Links
- Categories
- Department Stores, Children & Infants Clothing, Clothing Stores, Housewares, Men's Clothing, Women's Clothing
- Other Information
Specialties: Brushes, Lip Treatments, Conditioner, Mascara, Cheek, Wellness, Bronzer, Lipstick, Eyebrow, Vegan Haircare, Masks, Self Tanners, Hair Treatments, Eye, Moisturizers, Accessories, Nail, Applicators, Clean Skincare, Foundation, Face Primer, Face, Treatments, Vegan Skincare, Eye Care, Lip Gloss, Lip Balm, Perfume, Eyeshadow, Shampoo, Eyeliner, Lip, Blush, Clean Haircare, Sun Care, Concealer, Cleansers, Hair Tools, Hair Styling