Surf Xtreme
3443 Laguna Blvd, Elk Grove, CA 95758
Reviews
02/07/2016
Provided by YPmobileThe best birthday party for my 12 year old daughter! So easy and convenient! All the girls had a great time surfing!
10/09/2014
Provided by YP.comBest birthday party ever last year on my tenth birthday! The trampoline was sooooo much fun! And I'm sure my eleventh birthday in 13 days is going to be fun too!
08/18/2014
Provided by YPmobileMy friends and I went to surf xtreme to do the paint ball deal on grpupon. We were coming from stockton so we planned ahead and called to make a reservation. When getting there we got there 10 minutes ahead of the reservation time and checked in at the main desk inside by the surfing attraction. While helping us another large group behind us started their checking in process. After so, the person that helped us instructed us to go outside and to the corner of the property where the paint ball complex was located. When getting there a group of people were using the complex and there was no staff to be found. After siting for a moment we notice a man that looked like he might be a staff. We talked to him and explained that we paid, had a reservation at a certain time, and we were ready to play. He then stated that we will have to wait because there was a group that was coming in and they had already been briefed. We had no problem waiting a moment but after sitting there for a HOUR AND A HALF and not getting approached about getting a the briefing at least, we decided to go inside to talk to someone. We talked to the person that was at the desk at the time and she explained that all she can do is give us a voucher for us to come another day. When she went to get the manager, she came back without the manager and said that we can wait or get voucher to come another day. A refund was not possible because we had used a groupon. We tried to make a case about the appointment we had made and how they took another group before us. All she did was state our options and apologized. She gave us the vouchers but I don't think we all will be back to this establishment. The lack of communication, organization, and supervision between the staff inside and by the paintball complex is one that I was not happy with. I would not recommend this place to anyone even with a groupon deal or if you travel from out of town.
More Business Info
- Hours
- Summer Hours
Mon - Tue 10:00 am - 8:00 pm Wed - Thu 10:00 am - 9:00 pm Fri - Sat 10:00 am - 10:00 pm Sun 10:00 am - 7:00 pm Regular HoursMon - Tue Closed Wed - Thu: Fri: Sat: Sun: - Extra Phones
Primary Phone: 916-544-5133
- Services/Products
- Indoor Surfing, Classes, Xtreme Trampoline, Outdoor Paintball, Events , Parties, Karaoke, Corporate Event
- Payment method
- all major credit cards, debit, cash
- Location
- Laguna Beach
- Amenities
- Appointments Available, Snack Shop, Safety Staff, Gift Cards, Restrooms, Lockers, Parking
- Category
- Surfing Instructions