Menards
601 E Windsor Ave, Elkhart, IN 46514
Reviews
06/09/2020
Provided by YPmobileI went in today 6-9-20 at around 6:00 pm to return a painters tool which I ended up not needing. Upon entering there was two girls working the front desk. A younger (don’t know name) and an older one which I believe her name was Kim. I got to deal with the you get person first I told her I did not have a receipt but I did have the card I used to pay with. She asked for my ID I told her again I had the card but she did not care. I was upset after she was trying to do a no receipt return for store credit when I told her I had the card I used to pay. I walked out of the store and looked it up on the Menards website myself. I returned to the store and got in the other line. Immediate she went to the other cashier and whispered something while looking at me. Then she got on the radio and spoke in a very audible tone that “Now he’s back and I don’t know what to do.” When I reached Kim I showed my duplicate receipt and it went on without a problem. Employees like the younger one are the reason people get upset they are lazy and don’t care. To add fuel to the fire they speak about the customers in their presence. After she was on the radio another (bald) male employee was giving me dirty looks. If he had bothered to come and see what was going on rather than have a rude attitude he would have realized what the problem was. I’m writing this review because it isn’t the first time I hear about issues with the front end employees at Menards stores.
More Business Info
- Hours
- Regular Hours
Fri Mar.24 6:30 AM - 10:00 PM Sat Mar.25 6:30 AM - 10:00 PM Sun Mar.26 8:00 AM - 8:00 PM Mon Mar.27 6:30 AM - 10:00 PM Tue Mar.28 6:30 AM - 10:00 PM Wed Mar.29 6:30 AM - 10:00 PM Thu Mar.30 6:30 AM - 10:00 PM
- Brands
- general
- Payment method
- master card, visa, amex, discover, check, company card
- Other Link
- Categories
- Home Centers, Bath Equipment & Supplies, Bathroom Fixtures, Cabinets & Accessories, Building Materials, Hardware Stores, Home Improvements, Tools, Used Lumber, Windows