Elegant Designs Day Spa
15648 Manchester RD, Ellisville, MO 63011
Reviews
11/05/2012
Provided by YP.comI received a coupon for a free pedicure in the mail for this salon. I got a last minute appointment and was seated right away. I was surprised by the location of this salon as it is in the rear basement of tammy square. My pedicure took over two hours and was done by some one I am sure did not have formal training in this area. Though she was very nice it was obvious she was not trained or efficient in giving pedicures. We finally finished 20 minutes after closing and she insisted at giving a gel mani a go. She clearly had no idea what she was doing and the end result was not acceptable and had to be removed. I would not recommend this salon to anyone as it was a huge waste of time for me and very unprofessional results. The entire salon needs to be relocated remodeled and cleaned then restaffed with professional certified staff. I did enjoy the turtle court yard in the back though as I sat there for over two hours waiting for my pedicure to be done I was astonished that the living turtles seen through the window actually moved faster than the staff.
I am so sorry that you had such a disappointing experience at our salon! I checked our records to review your appointment, and it was indeed, a new associate with us. As you noted, 2 hours is way too long for a pedicure, and that is unacceptable. I know your time is valuable, and apologize that you had to wait so long for the service to be completed. I appreciate your feedback, and I use this type of information to make improvements to our service and our salon. I would like to invite you return to our salon for a complimentary specialty pedicure with either myself (the owner of the salon) or one of our tenured stylists. I would like the opportunity to demonstrate the level and quality of service that Elegant Designs Day Spa is known for. Thank you again for your time and I hope to hear from you!
11/05/2012
Provided by YP.comMore Business Info
- BBB Rating
- Hours
- Regular Hours
Tue - Thu: Fri: Sat: - Brands
- Bioelements, Opi
- Payment method
- visa, master card, discover
- Location
- 1/4 mile east of clarkson, across from Pasta house, on the south side of the road, west side of the building.
- Other Link
- Categories
- Cosmetologists, Beauty Salons, Day Spas, Medical Spas