All About the Dogue Salon & Spa

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OPEN NOW - Closes at 7:00pm

As a Emeryville resident I heard good reviews about this dog spa and wanted to bring my baby (dog) in for some spa treatment services. I scheduled and appointment and dropped him off at 9AM on Friday morning. Advised the technician that I would like an 1/2 cut with an oatmeal bath. This was my 6th time there and even though the last time I had him there for a bath he left with a bleeding paw but wanted to give them an opportunity to redeem themselves. Called at 3pm and they advised that he was not ready and would be ready at 5:30 (even though I dropped him off at 9am). Got there at 5:35 and he was still being groomed as I could see him as I walked in. I paid the receptionist and patiently wait for him to be ready. I noticed that the technician was being very rough with him but thought perhaps he was just excited to see me. Once they brought him out I realized his cut was not what I asked for but was so upset that he had been there for 9hrs and was ready to go. Once we got into my car I noticed blood all over the seats. HIS PAWS were bleeding again. Went back in and advised them as blood was all over their floors and even the receptionist noticed and even said "Wow they must have cut his nail too low". The Owner then comes out and says "Let me put some powder on it to stop it". I asked her why does this always happen as i was furious and she advised that when dogs see their owner they get excited and increases their blood pressure which makes their nail bleed. MADE NO DAMN SENSE!!! She was extremely insensitive and unapologetic about the situation. I then learned from an employee there that the dog was in the cage for 85% of the time while being in their facility. I would never EVER!!! take him back there and i would advise everyone to do the same. I have talked to 3 other customers with similar experiences.

I was referred to this salon by my daughter. The groomer is an exceptionally great stylist, my dog always comes back to me smelling good and looking beautiful. Nails clip, ears clean, hair cut and brush to a brilliant shine. Xena my dog always seems to be in a good playful mood when I go to retreive her. All About the Dogue Salon and Spa has a very clean and friendly atmosphere. The staff is great friendly and outgoing. I am always greeted with a smile the service is beyond what I expected from a groomer. I am a happy satisfied customer and so is my dog.