McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
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Reviews

M
myownopinion

07/22/2008

Provided by YP.com
You might think...

that a chain restaurant would have chain customer service. Not this McDonald's. I submitted a breakfast order of two hash browns; a breakfast sandwich with hash browns; and a breakfast sandwich with NO egg with hash browns. I went to the prerequisite second window; picked up our meal; and moved on. One of my breakfast companions looked in the bag and found that 2 hash browns were missing and the last breakfast sandwich that was to have NO egg on it had egg on it. It is a good thing that my breakfast companion was not allergic to eggs.

I went in to inquire about the missing hash browns and the MANAGER said "My bad." I received the barely cooked hash browns and ate them unwillingly. This McDonald's certainly knows who to ruin a trip to the Baltimore Aquariam in a big hurry.

I had had trouble with this McDonald's several years ago but things have NOT changed. Don't waste your time eating here. Get your meal in either Gettysburg or Frederick -- both cities have much better McD's.

My rating is a -10 for extremely poor customer service and poorly cooked food. The hash browns were not crunchy and had been sitting under a light -- lovely and very unappetizing.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Categories
Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
Other Information

Cuisines: Ice Cream, Omelets, Cafe, American, Burgers, Hot Dogs, Diner, Fast Food, Yogurt, Sandwiches, Healthy

Good for Kids: Yes

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