Dr. Moossa Heikali, MD
18065 Ventura Blvd, Encino, CA 91316
Reviews
05/08/2024
Provided by YP.comDr Heikali is very professional.
09/08/2010
Provided by YP.comhello, i recently attempted to visit doctor Moosa Heikali in Encino. They called me which was nice to make an appointment off a referral. I called THAT day to confirm the time and it was confirmed again. I arrived that day 15 min early with the understanding I would have to wait. However, The lobby was already full. The patient sign in sheet was available and I signed in as usual and couldn't help notice that the person in front of me was scheduled for a half an hour LATER than me. I sat and sat. Then the person with an appointment AFTER mine was seen before me? I was already waiting almost 45 min. I asked the girl up front and she said the doctor made a mistake? isn't she the one who sets up his schedule? and she offered no apology. I continued to wait till it came to ober an hour. Keep in mind there are 10 chairs and almost 20 people in the lobby waiting. I finally told her I was going to leave after an hour of waiting and she never apologized and barely spoke and watched me walk out the door.
He might be an amazing doctor but I couldn't tell you. What I can tell you is that I am not going to pay my co-pay to get treated like a "patient file" - especially on my first visit there. No welcome smile or hello when I walked in and the office seemed to run poorly. I hope it gets better before more patients leave.
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 818-344-1390
Phone: 818-344-1329
- Neighborhoods
- South Valley, Encino
- AKA
Heikali Moossa MD
- Categories
- Physicians & Surgeons, Physicians & Surgeons, Neurology, Skin Care