Valley Drug & Compounding
16928 Ventura Blvd, Encino, CA 91316
Reviews
05/26/2011
Provided by YP.comOMG...Valley Drug is the absolute best!!! I get insulin for my cat and they have always been so helpful. I don't live in the area so I need the drugs overnighted (insulin needs to be refridgerated). Usually I don't realize it until the last possible moment or going into a weekend. They have always bent over backwards to make sure I have the medicine in time.
They are the greatest and I would highly recommend them for ANY drugstore need. And I love their website especially the Vet/Animal section. It makes me smile.
06/19/2010
Provided by YP.comJohn14Smith, you have written reviews of this pharmacy on several different websites with different, conflicting stories. If you look on other sites with more reviews, you'll notice they get a high score overall.
My friend and I have both been going there for a long time (years) and have had nothing but positive experiences with the staff and their customer service.
I don't know why you have a vendetta against this pharmacy and the "fat, gray-haired lady," but it's ridiculous and childish. Furthermore, to falsely claim that they gave you a larger dose of your medication (or your dog's meds, depending on the version of the story) is slanderous and if I were the owner I would be calling MY lawyer.
Not to mention the fact that people may be looking for a good custom compound pharmacy and your lies may prevent them from finding this gem of a place. Shame on you. Shame, shame, SHAME on you! SHAME!!
(p.s. SHAME ON YOU!)
05/15/2008
Provided by YP.comi recently took a prescription for small dosage of 100mg to this place and I wanted it to taste like cherries cause I cant swallow. the drug was for my disease and i needed it for pain. When I dropped the item off I guess I was in the middle of an argument between the Pharmacist and a Pharmacy Tech, the lead Pharmacist was yelling at the PT that she looks confused and that she is dumb and retarded and then he went to the others and did some what the same, now i don't work for human resources but I am pretty sure that you cant tell your workers that or anything resembling in that matter. As I was approaching I encountered a chubby gray haired woman, i asked her what was going on are you guys closed, she replied no just the usual, I was like wow...... Now as I was ordering she told me to just sit and wait, because they have other things to do, As I was waiting the fat one was criticizing, no She was talking smack about other workers on how they are. I mean this is childish high school drama and she was well into her 30s. besides that when I received my medication and went home my stomach was irritated by pain, they have prescribed at little over 400mg of my prescription, I went the next day to try to get money back and a free medication and I was treated the same way the employees were.
My experience don't take it on my words go by yourself and find out.
Dear Sir: At Valley Drugs, we are committed to superior compound quality and an excellent customer experience with every visit. If your experience was as you have stated in your response, let me assure you that this was an atypical event that has not occurred since your response date of 6/19/2008. At Valley Drugs, we measure our excellence one perscription at-a-time, one customer at-a-time. We never provide perscription service without first consulting with our client after physician confirmation. In your instance, alterations to a pre-determined dosage would be highly unlikely based on our internal standards and exacting quality control measures. Secondly, I have not been able to ascertain how you deterimined that the dose strength dispensed was greater than the prescribed dose requested and if indeed that contributed to your adverse event. At Valley Drugs, we value being a resource for you and your physician and we have no data that shows contact from a physician citing us for any dosage error. As one of the largest compounding pharmacies in California, we pride ourselves in our longevity and in our expertise. Our employees are long-tenured and the work atmosphere is unparalleled...we love what we do! I welcome you to continue your patronage of our pharmacy so that you may continue to experience the tremendous Valley Drug and Compounding difference! Good Health To You, Kevin A. Powe Marketing Representative Valley Drug and Compounding
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 818-386-2688
TollFree: 877-482-6231
Phone: 818-386-2688
- Brands
- home health
- Payment method
- master card, visa
- Neighborhoods
- South Valley, Encino
- AKA
Valley Drug and Compounding, Inc.
- Other Link
- Category
- Pharmacies
- Other Information
Price Range : Average