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Reviews

JS
Jenn S.

04/22/2016

Provided by YP.com

I will never go back. I went for a friend's wedding to get a Polish change on my gel nails and a basic pedicure. The woman did a terrible job on my nails. One corner is round the other corner in squared. I prefer squared. I asked her to fix them and she said they were fine. She had a bad attitude and kept rolling her eyes at me. Not only did my nails look terrible but a Polish change and a pedicure should not be $100.40!!!!! The pedicure was $30 so my nails were $70???? To simply change the polish? Never again!!!!!

MA
M A.

08/03/2015

Provided by YP.com

I had heard really good things about this spa, but when i went in and got my pedicure.. it was just so so. The guy painting my nails did a real messy job. Honestly, I could have done this probably about the same.

E
enfielder

08/23/2011

Provided by YP.com
Like the others, I was so exci...

I was so excited to find this place and very happy with my initial visit, THEN .... 2 days after I started to see green coloring under my nails and realized I had concocted a nail fungus. I went back to have the nails removed and the entire time the OWNER filed, scraped and did whatever to get these off, he said repeated over and over in his 12 years of service, he has seen acrylic nails get fungus, but never gel. Unfortunately, I had gel.



I have NEVER had any type of nail fungus, and I certainly didn't walk in with one, or they would have mentioned it, but magically two days after having theirs applied ... I know have it.



It happened, whatever!! What is done is done and I have no intentions of getting gel nails ever again. The part of all this that is so maddening is I never asked for my money back, even though I spent $80 for absolutely nothing. Yes, folks EIGHTY dollars for gel nails!! I am now leaving their shop with no nails, and the owner has the nerve to charge ME $10 for removing them!!! I reminded him that I never asked for my money back, was being reasonable, but I found it outlandish that he was going to charge me MORE money on top of the loss I had just taken!! One might think as a token of compassion and to keep a happy customer from going viral on the internet, he might make a concession. He said he didn't care, and he said it several times too. I was flabbergasted!! I guess when they are taking in the cash they are friendly and accommodating, but when there is a problem, they are willing to lose business and reputation over $10 bucks and have no regard for customer satisfaction. You are on your own if something goes wrong!



Save your money, they are overpriced and have no regards for the people who support them!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 860-745-7001

Payment method
discover, all major credit cards, visa, amex, mastercard
Location
Stop & Shop Plz
AKA

Red Carpet Nails & Spa LLC

Red Carpet Nail & Spa, Inc.

Categories
Nail Salons, Beauty Salons
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Price Range : Above Average

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