Western Proscapes

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We called this company and set an appointment for them to come out and do some maintenance work on our yard. The day and time were set. When we got home, they clearly had not shown. We called to inquire and were told we were "on their list of people to call" as they just couldn't make their afternoon appointments. They said they would "try to get to us the next day" - they never showed and never called. What kind of customer service is that? I understand things happen, but to not even call? Horrible. People do not deserve to be treated that way. If they were not interested in the job, they should have said so in the first place so I could give my business to some one else. Truly unbelievable.