Town Audi
400 S Dean St, Englewood, NJ 07631
Reviews
07/30/2013
Provided by YP.comThe sales and finance staff exhibited no sense of urgency in conducting my business and couldn't be inconvenienced to submit my 3rd party loan documents in a timely fashion. So much so that they asked me to submit a loan application through them, more than 4 days after I provided my documents. Basically they sat on the documents for those days. They also promised that I would get the same great rate and that it would help expedite the process. Their loan offer came in 1.5% more than my rate. The 3rd party loan company also played a big part in my dissatisfaction but it's concerning that the Town Audi staff took no responsibility for their actions, they only blamed the loan company. After 2 weeks of waiting and not seeing much traction, I decided that neither company deserved my business so I cancelled the deal and loan. I understand that my case is unique but I get the sense that this indifference is common practice at Town Audi.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun Closed - Services/Products
- Town Audi is proud to offer an extensive selection of hand selected and competitively priced vehicles. We invite you to browse our new, pre-owned and certified pre-owned inventory that is updated daily.
- Brands
- Audi
- Languages
- English, Spanish
- Other Link
- Categories
- New Car Dealers, Automobile Accessories, Automobile Parts & Supplies, Automotive Tune Up Service, Used Car Dealers