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Reviews

EB
Erin B.

12/08/2015

Provided by YP.com

Prescriptions are very expensive. Also the Dr. Opens the medication during the Dr. Visit so you are not able to return the medication if you do not want it. My husband came home with over $100 in medication half of which we did not need as our dog has a chronic issue. The same day I called back to say we did not need the medication and wanted to see if we could return it they said yes if the container was not opened. One of the items was given to us opened. We are new to town with 3 dogs and have already spent over $500 with their office would be giving them a lot of business. When I went over the situation with the owner Dr. Heather and asked if she would consider crediting at least their $18 dispensing fee she said no. I can buy the medication she was selling me for $15 less at a pharmacy or online and with their $18 dispensing fee on top it made the medication almost double the price what I used to pay. I thought a little compromise and an $18 dollar goodwill gesture would go a long way towards a new client and said this to her and she insisted that she would not be crediting the $18. Seems like a small price to pay for a happy loyal customer (I was with my last vet for 8 years) We will not be returning and cannot recommend them to anyone.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 360-825-3503

Payment method
discover, mastercard, all major credit cards, visa
Categories
Veterinary Clinics & Hospitals, Veterinarians, Veterinary Specialty Services
Other Information

Parking: Lot, Free

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