North County Buick Cadillac & GMC

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I have been trying to get a refund on our truck warranty for over 3 months now - 3 months! They haven't even submitted the paperwork, but assure me it will be done this time (we will see). The finance department doesn't return phone calls it seems until I call shouting on their voice mail. Not only have they seemed to find it difficult to pick up the phone and call us back, but they've also sent paperwork that got "lost" in the mail, and then just forgot to submit our claim all together. Bottom line, don't buy from them! They're great when they're selling a vehicle, but the aftercare is terrible. I hope this saves other people from the tremendous headache I've incurred from this experience.

BAIT AND SWITCH. DO NOT TRUST THEM.



We Called, emailed and faxed all our information, we agreed to pay the price they advertised . took the day off work, got a cashier check from bank, drove 2 hours to get the car. They had the car ready . the paperwork ready and as we are about to sign we notice the car is a DIFFERENT Model. They apologized for the SMALL confusion and quickly wrote a new form for the right model and $8000 dollars more. Then they bring a car from a different dealership . They do not care what they do to you as long as they make money from you including wasting your time and money on a BAIT AND SWITCH. DO NOT TRUST THEM.



Cadillac Escondido .

North County Buick Cadillac GMC , San Diego.