Glacier Haven Inn
14305 US Highway 2 E, Essex, MT 59916
Reviews
07/28/2009
Provided by YP.comMy husband and I made reservations for 5 nights at the Glacier Haven Inn for Aug 5 through Aug 10 - 1 month in advance. We were told that we could bring our small pet with us but had to crate her when not in the room. There was a $30.00 additional charge for this, which we were fine with. And we were sent a confirmation notice with all the detail above.
Then 7 days prior to our vacation, the owners called us twice making sure we understood the pet policy regarding crating her when not in room. Then the final call was to tell us THEY WERE CANCELLING OUR RESERVATION!S! They had changed their minds reagarding the pet. Imagine making employment arrangement to take 2 weeks off for vacation only to be told that what you thought was going to be a great vacation...now meant starting over 7 DAYS before we are to leave to try and find a place during the busy season in a tourist area. The man who called was VERY RUDE on the phone and unacommodating.
They really "SCREWED" up our vacation. Other hotels around there were shocked when told what they had done to us. We have notified the other hotels around them not to give the Glacier Haven Inn as a referral, if they valued their own reputation.
Signed
Sorry we even made the call to this establishment!!
More Business Info
We are a family owned and family oriented business that will make you feel at home while you are on vacation.
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- At our Inn we have 8 deluxe rooms and a 3 bedroom cabin available. The rooms are available year round. The cabin is available June, July, August. There is a cafe' that offers a breakfast buffet and home cooked dinners during the months of June, July, and August. There is a RV park with 19 full-service sites, a cabin, and tent sites.
- Payment method
- discover, cash, travelers checks, visa, mastercard
- Location
- We are 50 miles east of Kalispell, MT on US HWY 2 East. 20 miles east of West Glacier, and 35 miles west of East Glacier between mile marker 173 and 174.
- Amenities
- Our rooms include a full bath, frig., microwave, coffee pot, and satellite TV. There is WiFi on the property.
- Associations
- AAA, Good Sam Club, Passport America, Freedom Resorts, Trip Advisor, Glacier Country and Montana State Tourism, Montana Camping Association
- Categories
- Lodging, Bed & Breakfast & Inns, Motels, Restaurants